Remote Customer service Jobs

The primary responsibility is to deliver high-quality customer support to Korean-speaking users of our multi-currency digital asset exchange and derivatives platform via available online communication channels. You will ensure strict adherence to KYC verification for financial transactions in both cryptocurrency and fiat currencies, as well as handling other sensitive account-related matters with accuracy and confidentiality.

As a Part-time Client Experience Agent at Yardzen, you’ll help clients get the most out of our service. You’ll support customer education, identify experience trends, and collaborate with product and engineering to improve and scale how we serve our community. This is a great role for someone eager to contribute across a fast-growing company.

We’re seeking a proactive and driven Customer Success Manager (CSM) to join our EMEA-focused team. In this role, you’ll be instrumental in ensuring the success of deployments, fostering long-term client relationships, and expanding Canary's presence within the Mid-Market and SMB accounts across EMEA. Accountabilities include client onboarding, driving customer value, relationship management, and portfolio growth.

This remote, work from home position allows you to make outbound calls and reach out to patients, members, and customers, scheduling appointments for preventative health screenings and assess for high risk. You will have a passion for helping patients make decisions that will enhance their healthcare experience, make welcome calls and assist members and patients with benefits and insurance information and conduct surveys to make a difference in someone’s life!

This is a remote position after 1 week of training. As a Collections Agent Bilingual you will handle inbound/outbound telephone calls with owners to collect past due payments, identify accounts needing research, provide accurate information, solve owner inquiries, and follow training models.

The Customer Success Manager (CSM) at Pano focuses on strategic account management, driving customer adoption, and fostering long-term partnerships to maximize customer value and retention. This role involves partnering with Sales, working with internal Operations during hardware installation, and collaborating across the organization for ongoing product delivery. This critical role within Pano’s Go-to-Market team will help empower and accelerate this change.

Consultants in this role get to: Strengthen relationships: Support for general billing inquiries, access customer records, verify customer account information, identify potential customer needs and recommend solutions, and place follow-up calls. Develop problem solving abilities: Access customer databases, knowledge resources and technical applications to determine root causes and resolutions. Teamwork: Interact with client departments regarding escalations and schedule technician visits when needed. Improve technical skills through job-related training.

Gather, analyze, and document customer issues and resolutions with efficiency and precision. Lead comprehensive investigations for regulatory complaints, consumer arbitrations and litigation cases, collaborating closely with internal legal and compliance teams. Resolve advanced escalations independently by leveraging available tools and resources.

As a (Senior) Customer Success Manager, you will be at the heart of TradeLink and manage a diverse set of customers to take their logistic processes to the next level - logistics collaboration. The prevailing business priority is the customers’ successful adoption and productive use of our solution. You will have the unique opportunity to actively shape the future of logistics.

Seeking a part-time Outbound Customer Support Representative for a remote work-from-home role. The role will schedule and complete outbound Zoom meetings to update customer scanner certifications, and will provide support of other customer facing projects and interactions. Training and instructions will be provided. Flexible work hours are 8 am - 5 pm, Monday - Friday.