Remote Information technology Jobs

The Technical Support Triage Representatives (TSTR) is responsible for working directly with WatchGuard authorized resellers, distributors, internet service providers, end-users, prospects, and internal employees to determine the severity and urgency of technical support requests and preparing relevant support data for Technical Support Representatives (TSR). The TSTR must project a professional company image through phone and online interaction.

As a Technical Support Analyst, you will serve as the first technical point of contact for customer inquiries, issues, and escalations. You will troubleshoot and resolve complex issues related to integrations, workflows, imports, and platform performance. This role requires strong technical skills, deep API experience, and a collaborative, customer-centric mindset in a fast-paced environment.

Astrica is seeking a highly skilled ServiceNow Product Owner to act as the primary liaison between the ServiceNow platform team and business and technology stakeholders. This role will have a primary focus on the Employee Workflows, including Workspace Service Delivery, HRSD and Employee Center. The Product Owner will be responsible for effectively defining customer needs for their ServiceNow implementations.

As an Integration Manager, you’ll leverage your project management expertise, analytical skills, and knowledge of interoperability standards to normalize data for our APIs. You’ll be a trusted advisor to both application teams and healthcare organizations, providing strategic guidance on implementation, project progress, and go-live support.

Ensure customer success by providing enterprise-level support to Cribl customers and partners. Develop a deep technical understanding of Cribl Stream and our other products. Provide extraordinary technical support across various channels such as Slack, email, online meetings, etc. Research, diagnose, troubleshoot and identify solutions to resolve customer issues. This position will require stand-by, on-call, or off-hours duties.

Administer and scale macOS device management using Jamf Pro , ensuring endpoints meet company compliance standards. Guide architectural decisions to ensure endpoint management can easily scale with the company. Drive key technical initiatives such as permission automation, third-party patching, silent updates, stability improvements, and streamlined device deployment.

At Inetum Portugal, a senior and strategic Team Leader is needed to strengthen their Microsoft BizzApps & Copilot team. This role involves leading innovative projects, collaborating with high-profile clients, and contributing to digital transformation through cutting-edge Microsoft technologies.

Lead end-to-end solution design for SAP S/4HANA implementations (Public/Private Cloud or On-Premise). Conduct fit-to-standard workshops, define solution boundaries, and ensure adoption of best practices. Develop solution architecture documents, integration blueprints, and data migration strategies. Collaborate with customers to translate business pain points into digital core roadmaps. Support pre-sales activities—solutioning, proposal writing, RFP response, and client presentations.

This role will provide application support to our expanding market's operations. Primary duties include identifying, responding to, troubleshooting and resolving technical issues related to Lalamove's applications and services, ensuring optimal performance and satisfactions for users and drivers. You will collaborate closely with teams to provide support, identify areas for improvement, and contribute to the enhancements that drive the overall success.

We’re looking for a UNIX/Linux Systems Engineer eager to strengthen their technical expertise and grow within a global infrastructure team. You’ll work on mission-critical environments (Linux, AIX, Cloud) across multiple international customers — troubleshooting, improving performance, and learning from senior experts.