Provide Tier 3-level product support, liaising between multiple teams within the RTSM product group
Troubleshoot complex application and data-layer issues, leveraging strong debugging and analytical skills
Work closely with product managers, developers, and engineers to identify, communicate, and resolve issues related to software functionality, new releases, and patches
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, they surpassed $3B in revenue in their last fiscal year and is committed to making a positive impact on its customers, employees, and communities.
Serve as the primary owner Workday the security and integration configurations and processes.
Manage security groups, tenant configurations, and data integrity across the production and sandbox environments.
Proactively identify and implement platform enhancements that improve user experience, reduce manual effort, and increase data accuracy.
DoubleVerify is a company that provides digital media measurement and analytics. They ensure brand safety and advertising effectiveness. They have a growing workforce.
Provision & deploy new employee endpoints, assist with new hire onboarding
Prove provides phone-centric identity tokenization and passive cryptographic authentication solutions to modernize how businesses acquire, engage with, and enable consumers in a mobile-first economy. They have over 1,000 enterprise customers and process 20 billion customer requests annually.
Manage user onboarding and offboarding, including account creation, permissions, and workstation setup
Perform Identity and Access Management tasks across Microsoft 365, Active Directory, and Google Workspace
Handle inbound support requests via phone and ticketing system, resolving end-user issues in a timely manner
Coretelligent partners with growing, highly regulated organizations that need secure, dependable IT environments built to scale. Our work spans managed IT, cybersecurity, cloud, and strategy, delivered through a model designed for consistency, transparency, and trust.
Provide excellent customer service to customers, partners, and internal stakeholders.
Take customer calls and manage the creation and submission of support tickets to resolve issues.
Perform routine server installations and refreshes following documentation to ensure maximum availability.
Agiloft is the global leader in data-first contract lifecycle management (CLM) software. They help organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts. Agiloft is a growing, vibrant, successful company that is at the forefront of a must-have market for all organizations with strong employee experience and customer experience.
Review, analyze, and understand the existing Unified Communications infrastructure.
Assist in the engineering of Unified Communications solutions to meet new requirements.
Perform design, project management, acceptance testing, and vendor assessment activities.
Peraton is a next-generation national security company that drives missions of consequence spanning the globe. As the world’s leading mission capability integrator and transformative enterprise IT provider, they deliver trusted, highly differentiated solutions and technologies to protect our nation and allies.
Configure Fast Formulas to support in-scope HCM modules.
Provide ongoing technical support for the HCM application, including troubleshooting, enhancement and updates, patching, and user support.
Develop data extract routines for audits, analytics, and operational reporting.
Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value.
Design and implement streamlined automation solutions using Airtable and Zapier for program management workflows.
Proactively troubleshoot existing workflows to ensure systems run smoothly.
Collaborate with various teams to identify automation opportunities and optimize processes.
NORY designs learning journeys where children ages 3-12 become risk-taking entrepreneurs, inquisitive problem solvers, and empathetic leaders. As the leading STEM camp provider in NYC, they create magical, impactful, and memorable educational experiences.
Supports daily operations of the ERP system by assisting with user account management and basic system configuration tasks.
Assists with data entry, data validation, and data integrity checks across ERP modules.
Provides first-level technical support to end-users, troubleshoots basic system issues, and documents problems.
SSOE reinvents itself for new markets and experiences serious rates of growth year after year, and is ahead of the curve in technology. They reward talent and effort. SSOE provides the best possible workplace and attracts and retains top talent and drives better business results.