Responsible for portfolio oversight, management and delivery of all investment related activities within the assigned portfolio, selection, prioritization and integrated delivery roadmap. Design Program controls for swift mobilization, delivery and value realization. Implement staff develop to ensure top performance. Provide operational leadership for programs. Consistently delivers against agreed investment plans across the enterprise.
This is a flexible/as NEEDED REMOTE Contract position. The Flexible Remote Help Desk Agent is responsible for providing Help Desk support to our customers, delivering an excellent customer service experience by being a trusted advisor, listening & understanding client needs, and solving problems. You will answer phones/chats, provide support via various channels and research information to resolve issues. You will also log calls, route tickets, and update the CRM.
As a Technical Services Specialist at PAR Technology, you will manage a portfolio of tier 2–4 client accounts, providing high-quality technical support and proactive business guidance. You’ll act as a trusted advisor to enterprise clients helping them maximize the value of their POS, back-office, and payment solutions. This includes delivering training, supporting post-implementation projects, and identifying new product features that drive efficiency.
The Junior CRM Support Specialist plays a vital role in maintaining operational excellence by providing timely, empathetic support to internal users, helping them navigate and leverage Pennylane's CRM tools effectively. As the first point of contact for CRM-related support requests, you'll be the friendly face that helps the internal teams succeed. As a Junior CRM Support Specialist, you'll spend most of your time (70%) handling day-to-day support requests and user assistance, with the remainder (30%) focused on documentation, training materials, and process improvements.
Support internal and external customers in our hosted & internal environment by utilizing communication and technical skills. Help design, implement, and support a large heterogeneous computing environment. Maintain Service Level Agreements and Operational Level Agreements, and improve the performance, reliability, and standardization of our hosted & internal solutions.
Assist QAD in implementing its Foreign-Trade Zone (FTZ) software by providing training to new customers during implementation projects, and assisting existing QAD customers, providing them with daily Foreign-Trade Zone administration requirements, as a self motivated team player.
Provides primary support to customers encountering problems using CDK’s products and solutions. Responds to customer product inquiries and facilitates inquires through systems in order to provide answers to common questions and problems. Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
We are looking for a Senior Cloud Architect specializing in Azure who is experienced at leading application migration assessments, cloud readiness evaluations, and delivering high-quality architectural designs. The successful candidate will have expertise in Azure, networking, security, IAM, Kubernetes (AKS), containers, Azure App Service, DevOps practices, and GitHub Actions. This role requires strong analytical abilities, proactive communication, and outstanding soft skills to effectively engage with stakeholders and teams.
Lead programs that equip pre-sales engineers, technical account managers, and customer success teams with the knowledge and confidence to succeed in the field. This role is critical in ensuring that customer-facing technical teams are aligned, skilled, and ready to articulate the value of Axonius across use cases. You will develop onboarding programs, product readiness plans, certifications, and ongoing learning initiatives that scale across global teams.
Provide technical and workflow implementation services for Radiology Healthcare IT solutions. In this client-facing role, you'll configure, test, and ensure the Intelerad solutions are operational. Work closely with project management and collaborate with cross-functional teams to optimize workflows and ensure the effective use of PACS and HL7 interfaces to improve patient care.