The Vice President, Business Services Domain is an executive role responsible for the strategic and operational leadership of the Business Services Domain (BSD) talent pool. The VP drives organizational excellence in people management, workforce planning, delivery capability development, and performance across the BSD talent pool. This leader ensures that teams deliver consistent, high-quality outcomes for clients while fostering a thriving, inclusive, and growth-oriented culture.
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Cartwheel is rapidly growing in scale and complexity, and this role will lead strategic, growth, and process improvement projects across payer contracting, payer enrollment, and revenue cycle management operations. As Cartwheel’s Health Plan Operations Manager, you’ll provide strategic support to both the Director of Health Plan Operations and Sr. Manager of Revenue Cycle to expand and optimize how Cartwheel generates medical revenue.
The Manager, Project Manager is responsible for leading and developing a team of Upgrade Project Managers that deliver software upgrade projects for Healthedge customers. The ideal candidate will have experience overseeing customer-facing delivery for enterprise SaaS solutions with a drive to challenge their abilities and to develop customer and product expertise. You will utilize technologies combined with knowledge of HealthEdge’s products to provide customer support.
This role supports the successful delivery of assigned projects from inception to close-out, on schedule, within budget, in accordance with the approved scope, meeting established quality requirements and objectives under the direction of the Acquisition Project Manager and Acquisitions - Senior Project Manager. Provide administrative and technical support for real property acquisition and land conveyance processes on a large infrastructure project.
You will play a critical frontline role ensuring care delivery remains seamless, responsive, and compassionate. You’ll handle real-time staffing coordination, same-day scheduling changes, and urgent communication between clients, families, and Care Pros.
Support the PY0 Performance team by providing project management capabilities and administrative coordination. Focus on market performance improvement through systemic project oversight, progress monitoring, and communication facilitation to ensure effective implementation of performance-driven strategies. Serve as the primary escalation contact for practices encountering launch-related challenges, including practice engagement difficulties and technical implementation obstacles.
The Director of Partner Support is responsible for leading the partner-facing inbound and outbound call center teams that support the company’s core partner ecosystem — including breeders, veterinary practices, shelters, Veterans Affairs programs, and employee benefits partners, and our in field Territory Partners. This role ensures that every partner interaction reinforces growth-oriented strategies, such as building stronger relationships, supporting day-to-day needs, and identifying new opportunities for deeper partner engagement.
As the Product Operations Manager, you will be the operational backbone of our product organization, sitting at the intersection of Product, Design, Engineering, Support, and Go-to-Market. You will own this function from 0 to 1, setting the vision, defining processes, and proving impact across the business, with the opportunity to scale it into a team over time. You will thrive here if you love building structure in fast-moving environments, excel at distilling signal from noise, and can balance strategic thinking with hands-on execution.
The Operations Coordinator will play a hands-on role in supporting LearnLux’s global network of financial planners. You’ll help ensure operational excellence across hiring, onboarding, training, payments, and quality processes while keeping day-to-day systems running smoothly and accurately. This role is ideal for someone who’s highly organized, process-oriented, and excited to build operational muscle in a mission-driven company.
The Manager of Network Operations on the Strategic Payer Partnerships team will support the scaling of operational excellence for Aledade Complete, our network contracting, provider credentialing, and health plan enrollment offering. This role will be responsible for building and optimizing processes, ensuring cross-functional alignment, and delivering operational rigor through launch and growth phases.