Lead end-to-end CMMC implementations for customers, owning the customer experience from kickoff through handoff and readiness milestones.
Translate customer requirements into clear implementation plans, including scope, timeline, milestones, owners, risks, dependencies, and success criteria.
Build repeatable implementation assets, including kickoff templates, project plans, RACI models, discovery questionnaires, evidence checklists, status reports, readiness criteria, risk registers, and handoff runbooks.
Secureframe is a cybersecurity compliance platform that helps companies achieve and maintain compliance standards. It is a fast-growing startup backed by top venture capital firms, fostering a culture of creativity and continuous learning.
Serve as primary customer contact for permit status and requirements.
Oversee end-to-end permit applications and generate detailed progress reports.
Optimize processes, ensure compliance, and monitor approvals with authorities.
PermitFlow is an applied AI company that helps construction companies navigate permitting, licensing, inspections, and project closeouts. They have raised over $90M from top-tier investors and serve over $20B in development, with a team that is scaling rapidly.
Own the entire customer journey from contract execution to production go-live and long-term success.
Lead cross-functional teams to build scalable deployment processes and operational excellence.
Build executive customer relationships and drive measurable value from Teleo's technology.
Teleo is a robotics company that converts heavy construction equipment into autonomous robots for commercial and defense use. Founded by leaders from Lyft's self-driving car program and Google Street View, the company recently merged with Havoc AI and is building technology with real-world impact.
Lead a team of Enterprise CSMs to drive retention, expansion, and NRR outcomes across the Enterprise segment.
Own the post-sale success motion including executive business reviews, success planning, and forecasting.
Partner cross-functionally with Sales, RevOps, and Product to scale customer success operations.
1Password provides enterprise password management and unified access management to secure identities and devices. With over 180,000 business customers and $400M ARR, the company fosters a human-centric, collaborative culture focused on innovation and digital safety.