Oversee outsourced Medical Information Contact Center vendor, managing performance, governance, and compliance for medical inquiries, adverse event intake, and product quality complaints.
Partner with internal teams to integrate contact center workflows with Medical Affairs, Pharmacovigilance, and IT systems, ensuring seamless data transfer and regulatory adherence.
Ensure all operations are inspection-ready, maintain procedural documents, and deliver performance reporting to leadership.
Mineralys Therapeutics is a clinical-stage biopharmaceutical company focused on developing medicines to target hypertension and related comorbidities. The company is headquartered in Radnor, Pennsylvania, and operates as a fully remote organization with a collaborative culture.
Manage and maintain relationships between the company and customers during the order cycle, tracking orders from entry to delivery.
Coordinate with internal departments and customers to achieve on-time shipment and resolve commercial or technical issues.
Work with engineering, sales, and customers through order processes including submittals, release, and change orders.
IEM builds innovative electrical distribution systems for complex power needs. After 75 years, the company continues to push boundaries and employs engineers, makers, and problem-solvers who tackle complex challenges.
Proactively research and identify new marketplace supplier candidates across target categories using competitive analysis and internal gaps.
Own the end-to-end onboarding process for approved suppliers, including contract administration and data requirements.
Monitor post-launch supplier performance and resolve data quality, service, or accounting issues.
SupplyHouse.com is an e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004. They cultivate a community where people come first, led by core values of Generosity, Respect, Innovation, Teamwork, and GRIT.
Manage defined project scopes for utility-scale solar and BESS projects under senior direction.
Coordinate multidisciplinary teams and track schedules, budgets, and risks.
Maintain document control and support client communications and invoicing.
Revamp is a premier employee-owned engineering design firm focused on large-scale renewable energy projects, including solar and BESS. Its team has supported over 10% of US utility-scale solar capacity since 2020, fostering a collaborative and innovative culture.
Lead cross-functional execution of public-funding initiatives across CX, Marketing, Legal, Finance, and Product.
Act as internal ESA-family expert to inform product and go-to-market decisions.
Drive AI-enabled efficiency and process automation to scale operations.
Outschool is an online learning platform that offers live, small-group classes for kids. The company is scaling its public-funding operations and values cross-functional collaboration.
Own the performance and operations of Vetcove's Clinic Purchasing Platform.
Lead and develop two experienced managers overseeing Account Management and Customer Experience teams.
Partner cross-functionally with Product, Engineering, Sales, Marketing, and Operations to drive customer initiatives.
Vetcove modernizes veterinary software with a procurement marketplace, home delivery ecommerce, and practice management system. Backed by Y Combinator and top venture investors, it is a fast-growing, mission-driven company with over 25,000 hospitals across all 50 states using its platform.
Lead daily execution and SLA delivery across three sub-teams for 60+ property management companies.
Coach Team Leads into stronger operational managers through structured coaching and career development.
Handle top-tier client escalations and partner with internal teams to translate operational pain into product improvements.
Extenteam is an AI-driven operations platform for short-term rental property managers, handling guest communication and daily workflows for over 80,000 properties. They are headquartered in Miami with a Shared Services team in Manila, and value a culture of operational excellence and AI adoption.
Monitor Salesforce error queues and exception-tracking objects to triage data-related issues impacting renewals and licensing.
Perform manual data corrections, remediate duplicate and missing records, and maintain account alias mappings.
Report on recurring issues, data cleanup progress, and operational metrics, while recommending process improvements.
Cprime is an AI-first, human-centered partner combining strategic consulting with industry-leading platforms to drive innovation and enhance efficiency. Founded in 2003 and headquartered in the US, the company serves over 300 Fortune 500 clients globally, bringing deep expertise across Atlassian, IBM Apptio, ServiceNow, cloud, data, and enterprise agility.
Lead end-to-end implementation projects for Higher Education institutions, ensuring delivery on time, within scope, and within budget.
Manage multiple concurrent projects while coordinating cross-functional teams, including functional consultants, technical consultants, and client stakeholders.
Serve as the primary point of contact for clients throughout the project lifecycle, maintaining strong executive-level relationships.
Talentus Global is a U.S. company with a strong presence in LATAM and across 20+ countries. We offer near-shore BPO services including smart-sourcing, managed IT, and software outsourcing, with an entrepreneurial, multicultural team culture.
Own the entire customer journey from contract execution to production go-live and long-term success.
Lead cross-functional teams to build scalable deployment processes and operational excellence.
Build executive customer relationships and drive measurable value from Teleo's technology.
Teleo is a robotics company that converts heavy construction equipment into autonomous robots for commercial and defense use. Founded by leaders from Lyft's self-driving car program and Google Street View, the company recently merged with Havoc AI and is building technology with real-world impact.