Partner with Account Managers to achieve quarterly renewal and expansion sales goals.
Manage pipeline of renewals opportunities and identify customer risks.
Execute end-to-end renewals process using Salesforce and other tools.
Sophos is a cybersecurity company that provides solutions to protect businesses from cyber threats. We are a remote-first organization with a global team and a commitment to diversity and inclusion.
United States
Unlimited PTO
18w maternity
12w paternity
Own the end-to-end renewal process for a portfolio of commercial customers, driving on-time renewals through proactive planning and negotiation.
Generate renewal quotes, lead pricing and contract negotiations, and coordinate with Finance, Legal, and Deal Desk for accurate execution.
Maintain renewal data in CRM, identify risks early, and collaborate cross-functionally to mitigate churn and improve gross retention.
Chainguard is the trusted source for open source, delivering hardened and secure builds of open source software for enterprises. Venture-backed by leading investors including Sequoia Capital and Lightspeed Venture Partners, they serve Fortune 500 customers like OpenAI and Snowflake with a remote-first culture.
Analyze customer contracts and product selection to determine the best renewal paths.
Foster and maintain positive relationships with customers and partners throughout the renewal process.
Drive revenue optimization by identifying upsell and cross-sell opportunities.
Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. The company fosters a remote-first culture with employee-led diversity networks and global wellbeing initiatives.
Own and manage the full services renewal lifecycle for a global portfolio of customer accounts.
Engage customers before renewal dates, aligning value, usage, and satisfaction to drive retention.
Partner cross-functionally with Customer Success, Sales, Finance, Legal, and Revenue Operations.
Zone is the ERP-native AI platform for financial operations, built for organizations running on Oracle NetSuite. With more than 4,500 customers worldwide, Zone operates as a high-velocity, fully remote global team.
Manage a portfolio of customer renewals, tracking key dates and driving on-time closure.
Have consultative conversations to understand usage, identify expansion opportunities, and connect needs to GitLab capabilities.
Collaborate with Sales, Customer Success, and Finance to clear blockers, maintain CRM records, and keep renewals moving.
GitLab is the intelligent orchestration platform for DevSecOps that helps organizations ship better, more secure software faster. More than 50 million registered users trust GitLab, and our culture emphasizes AI adoption, values, and continuous knowledge exchange.
Own the renewal portfolio and retention targets, managing renewals through structured timelines and weekly revenue forecasts.
Lead executive quarterly business reviews and serve as the primary customer advocate to drive adoption and mitigate churn.
Negotiate renewal pricing and contract terms while identifying expansion opportunities within existing accounts.
The company provides enterprise B2B software solutions for retail, consumer packaged goods, and consumer brand customers. It fosters a data-driven, collaborative culture focused on customer success, renewal growth, and building scalable processes.
Own end-to-end renewal process for public sector contracts, planning 6-9 months ahead to align with budget cycles and fiscal year-end.
Manage renewals through contract vehicles like GSA Schedule and SEWP, coordinating with resellers, distributors, and partners.
Track funding status, procurement milestones, and renewal risks, generating quotes and leading pricing discussions to ensure timely execution.
Chainguard provides hardened, secure open source software builds for enterprises and AI agents, helping organizations build faster and stay compliant. Backed by top venture capital firms, they serve Fortune 500s and global industry leaders with a remote-first, customer-obsessed culture.
Proactively manage and execute timely completion of software subscription renewals and expansions.
Collaborate with Sales, Customer Success, and Accounting to review renewal data and align on optimal renewal options.
Educate customers on subscription options and coordinate quotes and ordering documents to ensure mutual execution.
Sonatype is the software supply chain security company, providing end-to-end solutions to build secure, quality software at scale. Trusted by more than 2,000 organizations, including 70% of the Fortune 100, the company is fast-growing, innovative, and values employee well-being with initiatives like Company Wellness Week.
Manage a mid-market and enterprise portfolio, overseeing the full customer lifecycle from onboarding to renewal while identifying churn risks and growth opportunities.
Own and close renewals, consistently delivering on retention and net revenue targets with strong negotiation skills.
Serve as a trusted advisor, driving product adoption, retention, and growth initiatives to maximize customer lifetime value.
Nearmap provides aerial imagery, AI-driven analytics, and geospatial tools that help people plan, build, insure, and govern the built environment. The company moves fast, cares about craft, and fosters an inclusive, supportive culture where employees feel a sense of belonging.
Design and implement Doppel's scalable renewals operating model, including lifecycle stages, forecasting, and commercial guardrails.
Personally own the end-to-end commercial renewal lifecycle, from planning through negotiation, procurement, and close.
Partner with CSMs, AEs, Finance, Legal, and channel partners to drive predictable renewals and reduce churn.
Doppel builds an AI-native platform for social engineering defense, protecting executives, employees, customers, and brands from phishing, impersonation, and fraud. Backed by leading investors, it is a rapidly growing Series C company with a builder culture.
Drive customer adoption and engagement to ensure measurable value from their investment.
Manage contract renewals and identify expansion opportunities within assigned accounts.
Monitor customer health and conduct business reviews to proactively re-engage at-risk accounts.
Panopto is a leading visual and audio-based learning technology company that helps organizations share knowledge effortlessly. A growing company with a collaborative and supportive culture, they are focused on delivering customer-centric solutions and attracting bright talent.
Own and expand a portfolio of existing district, charter, and state agency partners, driving retention and multi-year growth.
Lead strategic account planning, business reviews, and executive-level engagement across HR, finance, and academics.
Develop tailored EDP solutions and negotiate multi-year agreements with internal Legal, Finance, and program teams.
Colibri Group is a leader in online professional education, serving over one million learners each year through trusted education brands. Its culture is built on Love, Joy, Boldness, Teamwork, and Curiosity, guiding how teams collaborate and support customers.
Own renewal and expansion revenue across existing managed sales customers.
Build multi-year account plans and drive predictable renewals through value reinforcement.
Build executive relationships and coordinate cross-functionally to deliver multi-year growth strategies.
Doppler is a developer-first secrets management platform that helps startups and enterprises securely manage app configuration and secrets. With over 78,000 users and a small, entrepreneurial team, they value self-awareness and meaningful impact.
Own renewals and retention across ~80 enterprise accounts, protecting a strong retention base.
Drive expansion through new modules and new sites, shifting from inbound-led demand to proactive outreach.
Build multi-threaded relationships from plant-level users to VP and C-suite, partnering with Implementation, Support, and Product to manage churn risk.
IntellaQuest builds QMS and EHS software for regulated industrial organizations, trusted by manufacturers like Honda and Shell. Backed by Alpine Investors as part of ASG, it's connected to a community of SaaS companies focused on people and data.
Manage a portfolio of mid-market and enterprise accounts, driving renewals and identifying expansion opportunities.
Forecast renewal and expansion pipeline with data-driven methodology and maintain CRM hygiene.
Build multi-threaded relationships, partner with Customer Success and Sales, and own commercial negotiations.
Customer.io helps over 9,000 companies send billions of automated emails, push notifications, in-app messages, and SMS daily. They are a mid-sized, growth-oriented tech company that values empathy, transparency, and responsibility.
Own and manage a portfolio of customer relationships throughout the customer lifecycle.
Lead customers through onboarding and implementation to realize value quickly.
Drive product adoption by helping customers understand best practices and opportunities.
Prompt.io Inc is a peer-to-peer texting platform that helps organizations engage and activate their supporters. We're a growing tech company where individual contributions can have an outsized impact.
Lead and develop a team of CSMs across SMB, Mid-Market, and Enterprise, owning retention, adoption, and renewal targets for the ApartmentIQ customer base.
Coach the team through regular 1:1s, call shadowing, and account reviews, building a proactive renewal process and managing risk and churn.
Partner with Sales, Product, and Support, serving as the voice of the customer and building executive relationships with strategic accounts.
We build industry-leading martech and data products for the PropTech space, with a focus on AI and data SaaS products. We are a fully remote team of 100+ across the U.S., profitable with $30M+ raised, and operate with a strict no a**holes policy and a culture of high performance.
Run renewals from first quote to signed order across self-serve and mid-market customers.
Handle pricing, billing negotiations, plan changes, and migration to usage-based pricing.
Work with AI agents on routine renewals while you manage negotiations, objections, and non-standard cases.
TestGorilla is building a skills-based talent discovery platform that replaces resume reliance with scientific validation. Founded as a 100% remote company in 2020, our global team is united by high standards, a lot of heart, and a relentless drive to conquer new technological frontiers.
Manage the complete renewal lifecycle for self-service and mid-market customers, from quotations to signed agreements.
Lead pricing, billing, and subscription negotiations while guiding customers through usage-based pricing models.
Collaborate with AI-powered agents to handle complex cases, improve automation workflows, and retain customers.
They are a fast-growing SaaS company that leverages AI-powered agents to streamline customer success operations and promote skills-based hiring. They operate as a fully remote, international team with a collaborative, inclusive culture and a focus on automation and continuous improvement.
Own a portfolio of client accounts as the main contact for all renewal-related activities.
Drive retention by anticipating client needs, providing expert guidance, and managing end-to-end renewals.
Collaborate with Sales, Payments, and Data teams to improve processes and ensure smooth onboarding.
RWS protects customers' ideas and innovations and unlocks global understanding through language and content solutions. It is inclusive, values diversity, and celebrates partnership, pioneering, progress, and delivery.