Source Job

• Drive customer retention and identify upsell opportunities while managing a high volume of accounts.
• Build strategic relationships with leadership-level contacts and host Quarterly Business Reviews to mitigate risks.
• Exceed quarterly renewal and net renewal goals by partnering with internal teams and coordinating with procurement.

Acquia empowers the world’s most ambitious brands to create digital customer experiences with its open source Drupal-based Digital Experience Platform. Headquartered in Boston, the company is a Great Place to Work-Certified firm, listed among the world’s top software companies, and fosters an inclusive, innovative culture.

• Own the commercial relationship for our most valuable customers in the Max segment and $2M+ revenue accounts.
• Personally onboard every new Max and $2M+ customer and run quarterly business reviews covering credit, capital, and account health.
• Identify and qualify capital opportunities and drive expansion through upsell and reduced churn.

We provide businesses with a comprehensive suite of cross-border banking services, including credit cards, deposit accounts, currency conversions, and revenue financing. We are a fast-growing fintech startup backed by VCs, with a supportive and inclusive culture that values diversity and work-life balance.

• Own a full book of business post-sale, managing the customer lifecycle from value-based selling through activation and adoption.
• Drive Net Dollar Retention by identifying growth opportunities, building pipeline, and positioning the right solutions for each customer.
• Maintain organized visibility across the book, forecasting churn and expansion revenue while using AI tools for daily operations.

Gusto is on a mission to grow the small business economy by handling payroll, health insurance, 401(k)s, and HR. With teams in Denver, San Francisco, and New York, the company supports over 500,000 small businesses nationwide and builds a workplace reflecting its diverse customers.

• Own renewal and expansion performance across a defined portfolio of US and European accounts
• Drive module expansion using a structured discovery-to-demo process
• Build multi-threaded relationships with economic buyers, day-to-day contacts, and executive sponsors

Plexus is a Legal Operating System that helps in-house legal teams automate and scale legal work across the business. Trusted by major enterprises like Coca-Cola and Nike, it fosters a culture of ownership and direct communication.

• Manage a book of existing customers, driving retention and expansion revenue through strategic account planning and executive relationships.
• Identify whitespace opportunities and generate pipeline within assigned accounts to grow net-new revenue.
• Collaborate with Customer Success and cross-functional teams to ensure customer adoption and deliver value-driven Executive Business Reviews.

Firstup provides a digital employee experience platform that connects organizations with their employees. The company fosters a culture of customer success and innovation, with a focus on driving measurable business outcomes.

• Penetrate and close new business within large enterprise accounts across North America.
• Develop and execute multi-threaded account plans, building relationships from developer teams to C-level executives.
• Lead complex commercial negotiations to structure multi-year agreements.

Dash0 is building an OpenTelemetry-native observability platform that eliminates vendor lock-in and provides transparent pricing. Backed by top-tier investors including Balderton Capital, Accel, and Cherry Ventures, the company is in a growth phase with a remote-first, builder-minded team culture.

• Manage and grow a portfolio of key accounts in the government sector with a focus on retention, upselling, and long-term partnerships.
• Develop and execute customer growth and retention strategies aligned with company objectives.
• Serve as the primary liaison between customers, vendors, and internal teams, introducing new products through multiple channels.

Sodexo provides food service, catering, facilities management, and integrated solutions worldwide. They value inclusion and diversity, fostering an environment where all employees are valued and respected.

• Deliver targets for bookings, on-time renewals, net revenue retention, and multi-suite expansion within an assigned territory.
• Build and refresh quarterly territory plans, create pipeline by running named plays, and orchestrate executive engagement across multiple personas.
• Run deals end to end from discovery through close, including RFP strategy, pricing, legal negotiation, and procurement timeline control.

PowerSchool is a global leader of cloud-based software for K-12 education, powering personalized education for students worldwide. The company is a dedicated team of innovators committed to engaging, empowering, and improving the K-12 education experience.

• Own renewals and growth across a high-volume book of business, including contract execution, license expansion, and price increases.
• Build and maintain living account plans, monitor account health, and drive early engagement for renewals.
• Collaborate cross-team as the customer's internal champion, representing Buildout at events and traveling up to one week per quarter.

Buildout provides an AI deal engine for commercial real estate brokerages, automating workflows from lead to commission. Trusted by over 50,000 brokers, they have a collaborative, high-growth culture.

• Act as a trusted advisor and strategic closer for Global 2000 companies, driving renewals and upsells.
• Partner with Customer Success to monitor health scorecards and guide deal closure through account management.
• Negotiate renewal contracts with win/win strategies, maximizing value and enhancing customer relationships.

Zip is the AI platform for enterprise procurement, orchestrating procurement across teams, tools, and suppliers. Backed by top investors and valued at $2.2 billion, the team includes product leaders from Apple, Airbnb, and Meta, serving enterprises like T-Mobile and OpenAI.

• Build and nurture client relationships, ensuring customer satisfaction and long-term retention.
• Identify upsell and cross-sell opportunities to drive revenue growth and increase account value.
• Manage renewals and contract negotiations, ensuring a seamless client experience.

We started as a free tool to keep apps updated and have grown into an enterprise solution that helps IT and security teams automate third-party updates. Our fully remote crew of 150 GIF-loving humans supports over 10,000 customers and more than 32 million devices.

• Own the complete enterprise sales lifecycle from initial engagement through close across strategic accounts.
• Build executive relationships with C-suite stakeholders and become a trusted commercial advisor.
• Drive pipeline through strategic prospecting and account-based selling while shaping the enterprise sales function.

Loop is an agentic restaurant intelligence software that automates back-office workflows for restaurant chains. It is a fast-growing company with a world-class team from Uber, Google, Amazon, and McKinsey, powering billions in revenue.

• Develop and execute a strategic sales plan to achieve targets and expand Tapcheck's customer base.
• Conduct product demonstrations and presentations to showcase the benefits of Tapcheck's solution.
• Negotiate and close sales agreements, ensuring a win-win outcome for Tapcheck and the client.

Tapcheck is a digital platform offering an easy and convenient way to access on-demand earnings early. The Tapcheck team is passionate about improving financial wellness and boosting business productivity, with a culture rooted in humility, grit, raising the bar, and striving for growth.

• Manage a portfolio of 1500+ accounts, focusing on renewals, upselling, and cross-selling to accounting firms.
• Build long-term relationships with decision-makers and provide value guidance to maximize revenue growth.
• Meet quarterly revenue targets by executing territory plans and collaborating with cross-functional teams.

Caseware is a fintech company that has led the global audit and accounting software industry for over 30 years, serving over 500,000 users across 130 countries. With a collaborative culture and a focus on innovation, the company is committed to building diverse teams and providing flexibility for its employees.

• Serve as a trusted advisor to key accounts and support new client onboarding.
• Generate accurate quotes, oversee contract negotiations, and coordinate delivery schedules.
• Collaborate cross-functionally to ensure on-time order delivery and escalate risks as needed.

Myriad360 is a technology solutions provider that challenges employees to achieve great things. They are consistently recognized as a best place to work, with an inclusive culture and engaged leadership.

• Own a small portfolio of high-value strategic accounts and drive growth through proactive expansion and disciplined commercial execution.
• Build deep relationships with senior stakeholders, including C-suite executives, to understand business needs and ensure satisfaction.
• Identify and close upsell and cross-sell opportunities by staying close to client business priorities and organizational changes.

Morning Consult is a global decision intelligence company that uses high-frequency data and AI to help leaders make smarter, faster decisions. The company has a modern, inclusive culture with offices in major US cities and a commitment to diversity.

• Develop and execute strategic account plans for healthcare customers, driving revenue growth through upsell and cross-sell opportunities.
• Build strong relationships with senior stakeholders, acting as a trusted advisor to maximize solution value.
• Manage the full renewal process, including commercial discussions, contract negotiations, and forecasting.

Ideagen is a software company that provides solutions to keep people safe in industries like aviation, food safety, and healthcare. They have offices worldwide including America, Australia, Malaysia, and India, and emphasize a future-ready, AI-enabled team culture.

• Identify and target prospective restaurant partners to drive revenue and exceed acquisition targets.
• Cultivate strong relationships with elite restaurants as a strategic consultant, offering industry insights.
• Deliver customized, data-driven demonstrations of OpenTable's solutions in person and online.

OpenTable is an industry leader in restaurant technology, helping restaurants optimize their revenue and operations through online reservations and front-of-house management. With 60,000+ restaurant partners and a global team, the company fosters a hospitality-driven culture focused on taking care of others.

• Lead a high-performing team of Senior Account Managers to grow and retain Mid-Market and Enterprise customers across EMEA, owning forecasting, coaching, and deal execution.
• Drive commercial excellence through pipeline management, performance coaching, and revenue attainment while ensuring strong cross-functional partnerships.
• Build a culture of accountability and continuous improvement by analyzing business performance, identifying trends, and providing actionable insights to senior leadership.

Remote solves modern organizations' biggest challenge by enabling compliant global employment for businesses of all sizes to recruit, pay, and manage international teams. As a fully remote company with employees on six continents, we foster an innovative and future-focused culture where every role incorporates automation and AI.

• Own end-to-end commercial strategy for enterprise accounts to drive revenue growth, retention, and expansion.
• Build executive relationships and identify upsell/cross-sell opportunities through consultative, value-based selling.
• Manage renewals, forecasts, and cross-functional teams to ensure successful customer outcomes.

LivePerson is a leader in trusted enterprise conversational AI and digital transformation, powering nearly a billion conversational interactions every month. Fast Company named LivePerson the #1 Most Innovative AI Company in the world, and we are committed to an inclusive workplace.