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FiltersOur Mid Market Customer Success Managers (MM CSMs) work with customers post-sale to ensure they get continued value from their investment in Articulate 360. The MM CSM will build & expand relationships with customers in our medium-sized business segment and will be responsible for onboarding, driving product adoption and satisfaction, renewals, and partnering with sales counterparts to expand our footprint within these accounts.
Manage a portfolio of mid-market customers, driving both retention and expansion through strong partnerships and customer value realization. Act as the commercial owner for your accounts, working closely with Customer Success Managers (CSMs) to ensure every customer achieves measurable outcomes with Jasper’s Marketing AI platform. Lead discovery and demos independently.
As an Enterprise Account Manager at Attentive, you will be instrumental in driving customer retention and expansion sales into Attentive’s enterprise customer base. You will partner with Customer Success on account planning, contract renewals, and uncovering upsell opportunities. You will establish long-term relationships and be the customer’s trusted advisor.
Looking for an experienced and strategic Director of Account Management to lead the team responsible for driving customer retention and expansion across our growing base of mid-market and enterprise accounts. This is a foundational leadership role within the Customer Success organization, focused on building the bridge between customer outcomes and revenue growth. You’ll lead and scale a team of Account Managers who own renewals, retention, and expansion.
The Renewals Account Manager will be the commercial engine behind our high-volume renewal base, primarily across our SMB and Commercial segments. You’ll own a large book of business, partner closely with AEs and CSMs, and ensure timely, predictable renewals while uncovering expansion opportunities. This is a role for someone who brings structure, clarity, and rigor to a fast-moving, remote-first environment.
This role ensures the success and satisfaction of high-volume transactional customers by articulating the value of 1Password, assisting new and existing clients, and matching product features with customer needs. The Account Specialist drives customer value, provides best practice guidance on platform usage, and expands the current customer base.
This role involves owning the full sales cycle, evangelizing Firework’s SaaS solutions to large enterprise brands and retailers. You will identify and close key opportunities with organizations that have complex needs to continuously generate new revenue. This includes prospecting, discovery, negotiation, and account expansion.
Manage and grow strategic accounts using Nomi’s payments and financial-services products. Align our payments capabilities with client goals to improve financial workflows, payment accuracy, and operational efficiency. Identify and close upsell and cross-sell opportunities across the financial-services portfolio. Lead executive-level conversations, business reviews, and roadmap alignment. Partner with product, engineering, implementation, and operations teams to deliver seamless payment solutions.
This job is interdisciplinary - a mix of strategy, operations, and sales to identify where customers encounter friction in the upsell process, upsell current customers on our products, and improve the customer experience to drive greater revenues per customer. You will become an expert on upselling Justworks’ smaller businesses from Basic to Plus by working with Sales, Customer Success, Underwriting, and Product teams.
The Senior Creative Account Manager deeply understands their clients’ business goals and proactively brings smart, scalable gifting strategies to life. This role blends sales leadership, creative thinking, and a strong command of Brilliant’s gifting solutions to drive growth and strengthen partnerships.