Build and sustain strong relationships with 20-50 small to mid-sized clients, acting as their primary point of contact.
Translate client goals into success plans that drive satisfaction, retention, product adoption, and expansion.
Identify retention risks, coordinate cross-functional delivery, and support renewals, upsells, and business reviews.
Safeguard Global helps organizations recruit, hire, manage, and pay employees in nearly 190 countries. With 1,500+ customers, it offers a human-centered, flexible culture and opportunities to collaborate across the globe.
Serve as the national technical lead for Daikin Applied VRV/VRF systems, providing advanced product and system support.
Develop and deliver technical training in classroom, virtual, and field environments to build capability.
Manage technical support requests, document cases in Salesforce, and collaborate with teams to resolve complex issues.
Daikin Applied is a global HVAC technology leader and part of the world's largest HVAC company. Named a Forbes Best-In-State Employer 2025, it values diverse perspectives and innovation.
Guide patients through onboarding for at-home sleep testing and oral appliance treatment with a caseload of 100+.
Serve as primary contact, managing proactive outreach, inbound support, and documentation via phone, SMS, and email.
Collaborate with teams to resolve issues, handle sensitive concerns, and protect patient privacy.
The hiring partner provides at-home sleep testing and oral appliance treatment, focusing on patient-centered care. It is a structured, high-volume environment that values empathy, accuracy, and privacy, with a supportive contractor community.
Manage 30 customer cases daily across chat, email, and phone, resolving issues within service levels.
Investigate root causes across configurations, workflows, and integrations to provide effective solutions.
Use AI tools to improve case investigation, drafting, and triage while validating outputs.
The company provides a sophisticated, interconnected platform for hotel teams, bridging technology and hospitality. It maintains a remote-first, fast-moving culture that is inclusive, international, and collaborative.
Manage event registration and AV vendor communications for workshops.
Run virtual programs and update daily master trackers.
Support business development initiatives with account teams.
Vaniam Group coordinates program services and digital marketing for corporate events and workshops, focusing on customer satisfaction. The team operates in a fast-paced virtual environment with a collaborative culture.
Provide technical support for Axalta product lines, covering selection, mixing, and application on various substrates.
Deliver color matching, cross-references, and correction guidance while documenting issues in Salesforce.
Assist customers via phone, email, chat, and text with troubleshooting, documentation, and escalation.
Axalta is a global coatings company engineering sustainable, colorful solutions that protect products from heat, corrosion, and other elements. With 150+ years of experience, it serves 100,000+ customers across 140+ countries.
Provide empathetic inbound and outbound support for at-home testing workflows, including account setup, sample collection, and results access.
Troubleshoot platform navigation, MFA, and portal access while documenting interactions in Salesforce.
Collaborate with clinical teams and help improve standard operating procedures to enhance member experience.
Fuze Health is a digital health company that connects patients with care providers and treatments via at-home testing and pharmacy. It unites LetsGetChecked, Truepill, and Alto Pharmacy in a growing healthcare platform.
Own and build a modern, AI-powered marketing operations function from the ground up.
Design and implement dashboards, attribution models, and AI-powered analytics for board-level reviews.
Administer Pardot and Salesforce end-to-end, using Claude to accelerate campaign asset production.
Preservica is a global leader in Active Digital Preservation, trusted by organizations to preserve digital records for decades. They serve national archives, government agencies, universities, and global enterprises, and value staff as the heart of their business.
Serve as the trusted advisor for enterprise clients, driving engagement, retention, and expansion.
Guide customers through onboarding and QBRs to ensure they realize full value from AI solutions.
Collaborate with internal teams to resolve issues and identify upsell and cross-sell opportunities.
Trunk Tools is the leading AI company revolutionizing construction by embedding intelligent automation into field operations. With 100+ employees and $70M in funding, the startup is scaling fast and entering a period of hypergrowth.
Manage government accounts in the public sector, driving customer satisfaction and retention.
Serve as trusted advisor for onboarding, adoption, renewals, and growth initiatives.
Collaborate with sales and customer experience teams to identify upsell opportunities and mitigate churn.
Nearmap provides aerial imagery, AI-driven analytics, and geospatial tools that turn property uncertainty into decisive action for planning, building, insurance, and government. The company moves fast, cares about craft, and fosters an inclusive, supportive culture where employees feel a sense of belonging.