Answer 70-80 calls per day, scheduling appointments and providing clinic information with extreme attention to detail.
Deliver high-level customer service to patients, providers, and staff, triaging calls and documenting in EMR.
Coordinate patient access, including referrals, authorizations, and scheduling ancillary studies.
OHSU is Oregon's only public academic health center, blending clinical expertise with research advances for digestive disorder care. As Portland's largest employer, we offer opportunities to learn and advance in a system of hospitals and clinics, striving to build an anti-racist, multicultural institution.
Act as a Gentiva representative helping patients navigate post-acute care, Medicare, billing, and healthcare resources.
Handle non-clinical inbound calls, escalate to nurses when needed, and assist in the admissions process.
Maintain awareness of performance objectives, ensure patient satisfaction, and adhere to company policies.
Gentiva provides compassionate in-home care including hospice, palliative, home health, and advanced illness management. It operates nearly 600 locations with thousands of clinicians in 38 states, fostering a collaborative and supportive culture.
Execute public involvement programs in compliance with New York Article VII regulations and PSC orders.
Conduct one-on-one outreach with landowners to explain transmission line impacts and access needs.
Interface with construction managers and respond to community complaints to ensure compliance.
Canacre provides technical leadership in environmental and land services throughout the project lifecycle, focusing on regulatory understanding and stakeholder relationships. The company emphasizes continuous development, trust, and collaboration, with a culture that values diversity and impact.
Manage a portfolio of 10 medium and large accounts, designing strategic implementation frameworks and advising leadership on product integration.
Lead customer engagements including monthly and quarterly business reviews and workshops to demonstrate value and establish objectives.
Consult with provider leadership to re-engineer clinical and administrative workflows, aligning technology adoption with value-based care goals.
Pearl Health empowers primary care providers and networks to succeed in value-based care with technology and financial tools. Founded in 2020 and backed by top investors, the company partners with thousands of providers across 44 states.
Handle inbound customer emails for orders, products, billing, refunds, and shipping with accuracy and speed.
Manage your ticket queue, prioritize by urgency, and escalate complex cases with clear context.
Meet performance targets for CSAT, response time, and resolution, while personalizing responses to maintain brand voice.
They create thoughtfully formulated supplements for women during menopause and beyond, emphasizing quality and transparency. They have a large international customer service team (64 email reps) and a culture that values output, accountability, and continuous learning.
Lead technical onboarding and configuration of Marqeta's standardized products for new customers.
Serve as the technical expert guiding customers through API integration and troubleshooting.
Advocate for customers by providing feedback to internal teams and creating training content to scale knowledge.
Marqeta is on a mission to change the way money moves by providing a card issuing platform for embedded finance. The company powers well-known brands like Block, Cash App, and Affirm, and values innovation, customer focus, and teamwork.
Administer and optimize Salesforce Service Cloud, including case management, automation, routing, and reporting.
Own the configuration and ongoing administration of Zoom Contact Center to support voice and digital client interactions.
Design and maintain CX workflows that create frictionless, intuitive experiences for clients and internal teams.
We're a small company with a big mission: to connect healthcare providers with the right life science experts and resources to improve patient care. We have a proven product, a strong mission, and a passionate team.
Lead and grow a team of Technical Support Specialists in the APAC region, shaping support strategies and operations.
Collaborate with Product, Engineering, and Customer Success teams to resolve escalated issues and enhance the customer experience.
Use data and metrics to drive decision-making, improve support processes, and ensure timely issue resolution.
Ashby is a B2B SaaS company that builds best-in-class products for hiring and recruitment. They maintain a culture of small, highly talented teams with a strong emphasis on ownership, thoughtful communication, and high-quality work.
Build meaningful relationships with Mid-Market customers through engaging emails, calls, and in-person meetings.
Partner with customers to develop plans that align with their long-term goals and drive adoption.
Manage key metrics around adoption, retention, growth, and advocacy to achieve team goals.
Loopio is a remote-first workplace that unleashes learning and growth opportunities for its employees. They foster a supportive culture that values teamwork, curiosity, and innovation.
Build and nurture trusted advisor relationships with assigned customers to ensure value and alignment.
Lead customers through onboarding and drive adoption through proactive engagement.
Monitor customer health metrics and collaborate cross-functionally to meet renewal and expansion targets.
Tenable is the Exposure Management company, helping over 40,000 organizations understand and reduce cyber risk. With a global team supporting 65% of the Fortune 500, Tenable fosters a culture of belonging, respect, and excellence.