Remote Customer service Jobs

Job listings

  • Oversee day-to-day configuration, support, maintenance, and enhancement of the Salesforce platform.
  • Manage user access, permissions, roles, profiles, sharing rules, and workflows.
  • Build, test, and deploy configuration changes and conduct proactive system maintenance.

Tieto Tech Consulting creates digital futures for businesses and societies through technology solutions. The company is a large organization that values diversity, equity, and inclusion, fostering an inspiring workplace and innovation.

US Unlimited PTO

  • Serve as the first point of contact for clients, providing prompt and professional service.
  • Manage placement of new and renewal accounts with carrier partners across P&C and Life & Health lines.
  • Maintain strong carrier relationships to secure competitive quotes and ensure successful renewal and retention.

Trucordia is an insurance brokerage built from successful community businesses across the US, offering an unrivaled combination of people, tools, and solutions. With over 5,000 team members across 200 offices, we are ranked as one of the fastest-growing companies in the US, where we actively care about our clients and each other.

$130,000–$155,000/yr

  • Identify fraud, waste, and abuse patterns in Medicaid home and community-based care data.
  • Translate findings into scalable detection capabilities embedded within the HHAeXchange platform.
  • Collaborate with product, engineering, and customer teams to ensure detection logic is operationally sound and actionable.

HHAeXchange is a leading technology platform for home and community-based care, providing an end-to-end homecare solution for aging or disabled individuals. Founded in 2008, the company employs passionate professionals transforming healthcare by connecting patients, providers, managed care organizations, and states.

$40,000–$75,000/yr

  • Coordinate event details alongside travel-related arrangements and scheduling.
  • Assist with organizing timelines, reservations, and logistics for clients.
  • Communicate with clients to gather information, confirm plans, and provide timely updates.

Deidre is a company that provides event and travel coordination services. They offer a supportive and collaborative team environment with opportunities for growth.

US Unlimited PTO

  • Serve as the primary owner of customer relationships post-implementation, driving retention and satisfaction through strategic partnership and proactive service management.
  • Oversee service delivery against SLAs and KPIs, coordinate escalations, and identify expansion opportunities in partnership with Sales.
  • Track customer health and success metrics, leveraging data to drive continuous improvement and scalable processes.

Model N is the leader in revenue optimization and compliance for pharmaceutical, medtech, and high-tech innovators, helping customers maximize revenue and streamline operations. The company is trusted by over 150 leading companies globally and focuses on innovation and customer success.

$19–$19/hr

  • Assist 1099 service partners with onboarding, account management, scheduling, and payment questions.
  • Monitor service dashboards and proactively reach out for real-time support via phone, email, and text.
  • Troubleshoot technical problems, cross-reference internal data, and escalate operational issues to warehouse teams.

Fetch is a venture-backed company redefining multifamily living through package delivery, valet trash, Fetch Market, and storage solutions. Operating nationwide with rapid growth ahead, the company combines logistics, technology, and hospitality to shape the future of multifamily living.

$45,000–$65,000/yr

  • Respond to client inquiries regarding travel services, scheduling, and reservations.
  • Coordinate travel details and provide clear updates, confirmations, and follow-ups.
  • Maintain accurate records and ensure a consistent, positive client experience.

This company provides travel coordination and support services for clients. They foster a supportive, remote team culture with structured onboarding and growth opportunities.

US 5w PTO

  • Give superior customer service over the phone and work behind the scenes on a computer.
  • Schedule appointments, perform insurance verification, and route calls to correct personnel.
  • Multitask from multiple electronic clinical programs and websites in a fast-paced environment.

Frontier Dermatology is a collective group of dermatology practices throughout Washington and Oregon, dedicated to providing exceptional patient care. With over 35 locations, the company fosters a culture of community, accountability, respect, empathy, integrity, and service excellence.

United States Unlimited PTO 12w maternity 12w paternity

  • Manage a portfolio of mid to large-sized B2B SaaS customers, owning renewal, expansion, and price increase strategy execution.
  • Drive Gross Revenue Retention and Net Revenue Retention by ensuring customers realize measurable value and adoption milestones.
  • Lead Executive Business Reviews, build trusted relationships with key decision-makers, and collaborate cross-functionally to identify growth opportunities.

Cordance accelerates the growth of vertically focused B2B SaaS companies through acquisition and long-term tactical and financial guidance. We are experienced operators with a passion for software and building businesses, partnering with founders to scale and realize their full potential.

  • Act as Subject Matter Expert for day-to-day operations, handling Level 1 IT/HR Helpdesk queries and triaging tickets using Zoho, Zendesk, or ServiceNow.
  • Maintain employee records, process HR lifecycle changes, and coordinate with internal teams and external vendors to support HR, IT, Finance, and benefits queries.
  • Assist with audits, payroll preparation, policy compliance, and continuous improvement of HR processes while working Wednesday to Sunday.

G-P provides a leading SaaS-based Global Employment Platform that enables clients to expand into over 180 countries quickly without establishing local entities. The company has remote-first teams worldwide and fosters an innovative and inclusive culture where every contribution is valued.