Remote Customer service Jobs

Job listings

  • Coordinate and confirm travel reservations for clients including flights, hotels, and cruises.
  • Review booking details such as dates, traveler information, and payment schedules with accuracy.
  • Communicate professionally with clients regarding itinerary updates and travel requirements.

We assist clients with booking and confirming travel arrangements including flights, hotels, and cruises. We provide comprehensive training and support in a flexible remote environment with a collaborative team culture.

  • Conduct virtual meetings with clients to understand their needs and present appropriate solutions.
  • Build and maintain long-term client relationships through ongoing follow-ups and exceptional service.
  • Perform administrative tasks such as maintaining client records and scheduling appointments.

Global Elite Empire Consultants is an independent third-party recruiting firm that connects clients with solutions through virtual consultations. As a technology-driven remote organization, they offer a supportive team environment and comprehensive training.

  • Serve as the primary point of contact for new SMB customers during their implementation phase.
  • Guide customers through hardware/software setup and system training for successful onboarding.
  • Collaborate with cross-functional teams to resolve issues and deliver exceptional customer service.

Motive provides a platform that helps physical operations teams manage safety, operations, and finance, with AI-driven tools. The company serves nearly 100,000 customers across various industries, from Fortune 500 enterprises to small businesses.

  • Serve as primary post-sales point of contact for industrial clients, driving adoption and satisfaction.
  • Develop deep understanding of Dragos’ OT cybersecurity offerings to align solutions with customer goals.
  • Own customer success plans, conduct business reviews, and collaborate with sales and engineering teams.

Dragos is a global leader in operational technology cybersecurity, protecting critical infrastructure systems. The remote-first mission-driven team across North America, Europe, Middle East, and APAC is built on authenticity, transparency, and trust.

  • Guide school systems through SSO setup, domain verification, and account provisioning.
  • Support Google Workspace and Microsoft 365/Entra ID integrations and troubleshoot authentication issues.
  • Act as technical point of contact for State partnership rollouts and create localized setup resources.

Canva is an online visual communication platform that empowers people to design anything from presentations to posters. It is a global, diverse team that values creativity, inclusivity, and flexibility, with a culture that supports meaningful impact and growth.

Unlimited PTO

  • Build and scale Benepass' Quality Assurance program across email, live chat, and phone.
  • Develop quality scorecards, audit processes, calibration routines, reporting, and coaching frameworks.
  • Own the Help Center, support macros, and voice and tone standards to improve consistency and reduce contact rate.

Benepass is a fintech platform that helps companies reimagine how they take care of their people by offering customizable benefits. Backed by top investors and having raised $75M, they are a high-growth company with a remote-first culture and a commitment to inclusion.

$25,000–$70,000/yr

  • Guide clients in booking custom vacation packages and recommend top-rated hotels, activities, and travel enhancements.
  • Use supplier portals to secure bookings, manage payments, and handle client communication with professionalism and enthusiasm.
  • Stay up to date on seasonal travel trends and attend virtual trainings and supplier webinars.

Destination Knot is a travel company that helps clients plan and book custom vacation packages. They offer a remote work environment with flexible scheduling and provide training and onboarding support to their team.

  • Provide exceptional customer service and support to clients accessing their benefits.
  • Work remotely with a flexible schedule while maintaining a healthy work-life balance.
  • Receive ongoing training, mentorship, and leadership development for career growth.

Global Elite Empire Consultants is an independent third-party recruiting firm that helps clients access valuable benefits. The company offers a supportive team culture with remote work, flexible schedules, and promotes from within, though specific employee count is not provided.

  • Respond to client inquiries via chat and email with professionalism and empathy.
  • Document interactions and escalate complex issues to appropriate teams.
  • Maintain response time standards and support administrative communication tasks.

Medi Transcare provides medical support services. The company is a private limited firm with a focus on client communication and administrative support.

$80,237–$139,077/yr
Global 3w PTO

  • Oversee end-to-end client case management including tracking, prioritization, and documentation across multiple systems.
  • Support year-end tax form processing by validating, formatting, QA'ing, and delivering files for various tax forms.
  • Serve as primary client contact, leading status meetings and providing high-touch communication and client-facing summaries.

Experian is a global data and technology company operating across multiple markets including financial services, healthcare, automotive, agribusiness, and insurance. The company has a team of 25,200 people across 32 countries with a culture that invests in people and advanced technologies.