Own the end-to-end new hire onboarding experience for assigned operations teams, including program design, content creation, and floor readiness evaluation.
Design and facilitate ongoing refresher, upskilling, and process change training as business needs evolve.
Build and maintain all training materials, including e-learning modules, simulations, facilitator guides, and assessments.
Sidecar Health is redefining health insurance by making excellent healthcare affordable and accessible for everyone. The company is a rapidly growing, mission-driven team of passionate people from diverse backgrounds, including tech leaders, policy makers, and healthcare professionals.
Own the client's first 60 days end-to-end, from Sales handoff to a fully live, confident client.
Collaborate with Implementation, Accounting, and Revenue teams to drive activation and billing setup.
Manage a clean handoff to Strategic Account Managers and Revenue Optimization Managers for ongoing account management.
OCRA is an AI-powered Revenue Management System and Global Distribution System for hotel parking assets. They partner with over 50 operators and 25 hotel groups across 600+ locations in North America, and have raised $10M in funding, fostering a culture of broad exposure and impact.
Define and execute the product strategy and roadmap for practitioner onboarding, activation, and early product adoption.
Own the end-to-end onboarding journey from sign-up through first treatment plan, identifying opportunities to reduce friction and accelerate time to value.
Design and deliver product-led growth initiatives that improve activation, engagement, retention, and long-term adoption.
Fullscript is an industry-leading health technology company that makes it easier for practitioners to deliver better care by providing a platform for clinical insights, lab interpretations, and high-quality supplements. With over 125,000 practitioners and 10 million patients using their platform, they foster a culture of curiosity, collaboration, and people-first values.
Own end-to-end onboarding delivery for Enterprise and Mid-Market customers, including kickoff, workshops, and hypercare.
Collect customer requirements and design solutions for implementation, collaborating with cross-functional teams.
Contribute to reusable assets like scoping templates and playbooks to support repeatable deliveries.
Specright is the first purpose-built platform for Specification Management that helps companies digitize their supply chain. The company has a fast-paced, entrepreneurial culture and is 100% remote.
Manage customer onboarding and implementation across websites and platforms.
Conduct approximately 5 training calls per day to teach new users the Feathr platform.
Track account progress in Salesforce and other databases.
Feathr is a nonprofit marketing platform trusted by over 1,300 nonprofits, helping them build purposeful connections with their community. With a culture focused on practicality, ambition, candor, trust, and service, Feathr fosters an environment where amazing people can do their best work.
Own the full onboarding experience for migrating studios, from kickoff to go-live.
Train studio owners and staff on Arketa to ensure they are confident using the platform.
Coordinate data migrations and manage partner relationships throughout the process.
Arketa builds the operating system for modern fitness and wellness, empowering studios to manage and scale hybrid businesses. They have raised $15M in Series A funding and are growing quickly with a collaborative, feedback-driven culture.
Support assigned payer client implementations through prescriptive workflow execution and system build input.
Deliver end-user and super-user education using adult learning principles.
Monitor standard KPIs and review dashboards to identify adoption or utilization concerns.
We are an AI-driven technology company reducing administrative waste in healthcare by enabling smarter collaboration between providers and payers. Since 2013, we have grown to be recognized on the Inc. 5000 and Deloitte Technology Fast 500 lists, and we are one of the fastest-growing privately-held companies in the country.
Build product expertise through hands-on collaboration and structured training.
Guide customers through software onboarding, tracking project milestones and deliverables.
Deliver engaging client training and ensure smooth, confident software adoption.
WorkWave provides software that helps essential service teams manage their daily operations. The company has a global remote-first workforce with employees in over 30 states and 7 countries, and is known for its award-winning culture.
Own a portfolio of 300–500 dental practices, driving product adoption and retention through digital-first, one-to-many programs.
Use data and customer health signals to identify churn risk, growth opportunities, and automate outreach.
Partner with cross-functional teams to build scalable playbooks and act as the voice of the customer to improve the platform.
Archy is a Series B vertical SaaS company revolutionizing dental practice management with AI agents and software. They are an early-stage company focused on improving the efficiency of dental providers.
Own technical onboarding for new customers, scoping plans and handling SDK implementation, integration, and data mapping.
Train customers on platform fundamentals so they can build, target, and publish experiences independently.
Serve as the go-to technical contact for VIP accounts, diagnosing issues and collaborating with Support Engineering.
Appcues is a customer experience platform that helps companies build targeted, high-impact in-app experiences. They are a remote-first company since 2020, fostering transparency and collaboration with a distributed team across the US.
Design and deliver comprehensive training programs for new Enrollment Specialists.
Lead live virtual training sessions and provide ongoing coaching to improve team performance.
Collaborate with cross-functional teams to identify training needs and enhance enrollment processes.
Thyme Care is a cancer care navigation company that enables value-based cancer care. The company is building a diverse team of problem solvers focused on transforming the cancer care experience.
Own the end-to-end onboarding program for Sales, building 30/60/90 benchmarks and iterating on content.
Develop multi-modal training content, including live sessions, e-learning, role-plays, and playbooks.
Design and administer certification programs to validate rep readiness before customer deployment.
Fieldguide builds software for audit, advisory, and tax practitioners at top CPA firms, automating work to establish trust in global commerce. Backed by investors like Goldman Sachs, the company values diversity and fosters an inclusive, driven, and supportive culture.
Act as subject matter expert and trusted advisor for Intuitive's digital solutions, including Intuitive Hub and MyIntuitive+ services.
Perform customer onboarding, workflow analysis, and optimization to drive product utilization and customer satisfaction.
Build and maintain long-term relationships with key opinion leaders, surgeons, and IT managers to expand digital solution adoption.
Intuitive is a pioneer and leading company in robotic-assisted surgery, focused on minimally invasive care. With over 25 years of experience, they foster an inclusive and diverse team committed to making a difference.
Serve as the primary point of contact for new clients during their first 30-90 days, building relationships and guiding them through onboarding.
Conduct virtual one-on-one training sessions to educate clients on using the platform effectively for their business needs.
Identify client needs, track progress, and proactively address roadblocks to ensure long-term success and reduce churn.
Granum is a leading software company serving landscapers and arborists across North America with intuitive, industry-specific solutions. The company fosters a highly collaborative and supportive culture, with recognition as a top workplace for small and medium-sized companies.
Own a portfolio of roughly 20 concurrent implementations for Kojo's largest customers, scoping requirements and timelines with stakeholders.
Sequence product training by persona and travel in person across North America when needed.
Use AI-assisted analysis to catch customer signals and emerging themes before they become risks.
Kojo is a construction technology company making buildings cheaper and easier to build by transforming how commercial construction companies buy materials. Founded in 2018, we are one of the fastest-growing construction tech companies with 600+ contractors purchasing over $5B in materials annually on our platform.
Lead end-to-end onboarding for medium and high-value hospitality clients, coordinating implementations across multiple properties and teams.
Design and deliver customer training programs and provide proactive consultation to improve platform adoption and long-term value.
Use AI tools to accelerate content creation, streamline communication, and identify onboarding risks while managing projects effectively.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It operates as a partner company managing applications and next steps for employers, with a remote-first and flexible culture emphasizing ownership and adaptability.
Work with the da Vinci Clinical Sales Representative to develop a clinical strategy to drive utilization of the da Vinci Surgical System.
Support field efforts to achieve quarterly sales goals and train OR staff in system management.
Drive expansion of the user base by working with hospital staff and surgeon thought leaders.
Intuitive Surgical is a medical device company that develops robotic surgical systems, including the da Vinci Surgical System. They are a global leader in robotic-assisted surgery and have a culture of innovation and excellence.
Become a Tekmetric product expert and provide detailed account walkthroughs for new customers.
Establish strong relationships with customer stakeholders and manage data migrations.
Collaborate with sales, customer success, operations, support, and engineering teams to improve the onboarding process.
Tekmetric is the all-in-one, cloud-based software helping auto repair shops run smarter, grow faster, and serve customers better. Founded in 2017 in Houston, Tekmetric has grown from a single shop's vision to the industry's leading solution, with a culture of transparency, integrity, innovation, and a service-first mindset.
Map complete day-in-the-life workflows for every GTM role and redesign broken processes from scratch.
Build manager inspection layers to track adoption on a defined cadence instead of relying on word of mouth.
Run new-hire onboarding cohorts end to end and own change adoption when pricing, tooling, or processes shift.
Scribe provides a Specialized Intelligence platform that automatically captures how work happens and turns it into a living asset for people and AI agents. Since 2019, the company has grown to 7 million users across 600,000 businesses, is valued at over $1 billion, and is backed by leading investors.
Convert referrals into active clients by guiding families through Hera's onboarding process.
Coordinate between families and the care team to ensure a clean handoff to their matched Hero.
Identify and fix friction in the intake process to improve scalability and family experience.
Hera helps families navigate geriatric care management for their aging parents, making the process seamless and supported. They are an early-stage, fast-growing company with a mission-driven culture focused on redefining how we care for our parents.