Take ownership of strategic customer accounts with a strong focus on Contact Center solutions, lead renewal negotiations with a proactive, value-driven approach, and build relationships with both technical stakeholders and senior executives to understand their contact center infrastructure. Serve as the primary point of contact for your accounts and leverage account insights to recommend enhancements or upsells within the VCC product suite. Coordinate with internal teams to deliver best-in-class service for Contact Center accounts.
This is a client-facing role where you will be responsible for developing new business opportunities and managing strategic customer relationships. As an Enterprise Account Manager, you will serve as a trusted advisor to our clients — understanding their needs, demonstrating how our solutions can drive business outcomes, and ensuring long-term success.
Supports GitLab’s strategic large prospects and customers, providing account leadership and direction in the pre- and post-sales process. Conducts sales activities including prospecting and developing opportunities in large/strategic accounts and ensures the successful rollout and adoption of GitLab products through strong account management activities.
The Agency Onboarding Associate is responsible for successfully onboarding new agency partners and getting them started from initial onboarding and training to fully credentialed, ramped, and premium producing. This role manages all of Openly’s newly appointed agency partners during their first 90-days and ensures they are meeting or exceeding their required minimum production goals.
Responsible for retaining and growing revenue from existing clients through day to day management, upselling/cross selling and retention/renewal of assigned accounts. Develops thorough knowledge of the industry, products, and services, as well as those of competitors. Effectively communicates the value proposition and ROI of Business Wire products and services.
This role involves managing a broad territory, carrying out the entire renewal and sales process, and building relationships with clients' IT, marketing, and merchandising staff. You will demonstrate the value propositions of our products and services and drive conversational discovery dialogue with customers. The ideal candidate has a strong record of achievement in a renewals/sales position within software as a service &/or/other online based technologies.
As a Senior Account Manager at Hazel Health, you will be responsible for cultivating, managing, and expanding relationships with K-12 partner school districts within your designated territory. Collaborating closely with the customer success team and other internal stakeholders, you will contribute to regional goals and strategies, ensuring our district partnerships are sustainably scaling to meet student healthcare needs. You will establish and maintain strong, strategic partnerships with key decision-makers and stakeholders at all levels within a district.
Manage a strategic national Client. This position works closely with the client team leader and client team, the client, and Business Development Managers across the country, as well as other support departments and personnel to ensure that all Client standards are met. Increase sales through efficient management of promotional spending within Client guidelines.
Join NMI as a Platform Sales Executive in a newly focused business unit, driving growth for payment solutions for vertical software platforms by shaping offerings through prospect and market feedback, managing leads, and executing account-based selling strategies.
The Manager, Customer Success & Account Management leads the team responsible for ensuring customer satisfaction, retention, and growth across all accounts. This role combines strategic leadership, operational oversight, and customer advocacy to drive measurable outcomes such as renewals, exam completions, and account expansion. You will be accountable for the performance of the Customer Success Account Managers and for aligning fulfillment operations with organizational goals.