Act as an advocate for customers, overseeing a portfolio to help achieve business outcomes and drive product adoption.
Build trusted advisor relationships with executive sponsors and translate business needs into solutions.
Evolve customer onboarding strategy and communicate product changes to stakeholders.
ServiceNow provides an AI platform for business reinvention, helping 85% of the Fortune 500 work smarter and faster. It fosters an AI-native culture with a global team and a focus on technology and talent collaboration.
Act as strategic lead for DACH enterprise clients, driving renewal and upsell cycles.
Build relationships with stakeholders from business champions to C-suite to align Constructor solutions.
Manage risk and educate clients on new use cases to maximize value and growth.
Constructor is a next-generation ecommerce search and discovery platform that optimizes metrics like revenue and conversion. Founded in 2019, the U.S.-based company powers over 1 billion queries daily across 150 languages, serving clients like Sephora and Under Armour.
Manage a defined territory of existing and prospective customers to achieve quarterly and annual sales targets.
Lead full-cycle sales from qualification through close, partnering with marketing, presales, and channel partners.
Build strong customer relationships and maintain accurate pipeline forecasting for mid-sized accounts.
Hyland provides enterprise content services and automation solutions via its Content Innovation Cloud. The company has nearly 4,000 employees and supports an inclusive, employee-centric culture.
Serve as the primary post-sale point of contact for employers, building strong relationships and ensuring they achieve hiring goals.
Own client retention and minimize churn by helping employers realize the value of 12twenty's platform.
Identify and manage expansion opportunities within existing accounts and collaborate on strategic growth initiatives.
12twenty is a talent acquisition platform that connects employers with students and alumni from top business schools and universities. The company is fast-growing and values continuous improvement, collaboration, and a passionate team culture.
Prospect new or installed base clients to sell VusionGroup solutions to independent retailers and regional chains.
Maintain relationships with local decision-makers and collaborate with the Sales Manager Germany to implement sales strategies.
Update CRM with opportunities, manage customer base, and provide competitor feedback to marketing.
Vusion empowers retailers to turn their physical stores into digital assets using IoT Cloud technology. We are the world's leading supplier of electronic shelf labels for large-scale retailers, with an international presence in 19 countries and a culture of entrepreneurship and innovation.
Own a high-volume portfolio of 130–150 accounts end-to-end, from onboarding through renewal and expansion.
Drive adoption and revenue growth through regular calls, optimization reviews, and strategic proposals.
Partner cross-functionally with Product and other teams to bring the customer voice into company decisions.
Help Scout builds customer support software that treats people like people, not tickets, serving over 10,000 companies worldwide. They are a fully remote team of 120+ teammates with a culture focused on ownership, curiosity, and quality.
Manage a portfolio of 45-55 mid-market accounts, driving adoption, retention, and growth.
Lead strategic success plans, QBRs, and executive briefings that tie product value to business impact.
Run renewals and expansions end-to-end with principled negotiation and accurate forecasting.
CaptivateIQ offers a sales performance management platform for planning, managing, and optimizing sales performance. It's a fast-growing startup backed by Sequoia, ICONIQ, Accel, and Sapphire Ventures, serving companies like Netflix, Figma, and Stripe.
Lead and manage the North America Enterprise Customer Success team, owning retention, expansion, and executive customer relationships.
Coach and develop a team of CSMs, partner with Sales, Product, and Support to ensure enterprise customers realize measurable value.
Champion an AI-driven approach, manage renewal forecasting, and identify at-risk accounts early to mitigate churn.
SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated and operating in 64 countries. Headquartered in New York City, the company has been recognized as a best workplace by Inc Magazine and Crain's NY, and named to Fast Company's most innovative companies list.
Own the full customer lifecycle for SME clients, including onboarding, engagement, expansion, and renewal.
Build rapport with decision-makers and drive adoption of best practices to maximize member utilization.
Present data-driven business reviews to senior HR executives and collaborate cross-functionally to enhance the patient experience.
Spring Health is a global mental health company providing an AI-native platform for personalized care across coaching, therapy, and medication management. Reaching over 170 million people, it leverages technology to expand access and quality of mental healthcare.
Independently manage strategic customer relationships to ensure long-term value realization across mid-market and enterprise accounts.
Lead success planning, drive adoption, and mitigate risk while collaborating cross-functionally with Product, Engineering, Sales, and Support.
Monitor account health using data-driven insights, proactively identify risks, and lead coordinated mitigation efforts.
Abnormal Security protects the humans behind the world's most critical organizations from AI-powered cybercrime. Over 4,500 enterprises trust their behavioral AI platform, and the company is dedicated to an inclusive, diverse culture.