Remote Customer service Jobs · Project Management

Job listings

$148,500–$181,500/yr

  • Manage the complete post-sales relationship for a portfolio of enterprise customers, acting as the primary point of contact throughout onboarding, adoption, renewal, and expansion.
  • Develop customer success plans aligned with business objectives, translating AI adoption goals into measurable outcomes and value realization strategies.
  • Monitor customer adoption, platform usage, and engagement metrics to identify risks, improve satisfaction, and support long-term retention.

This company specializes in enterprise AI solutions, helping organizations adopt cutting-edge AI technologies. The team is collaborative and focused on solving complex technical challenges, with opportunities for professional growth.

  • Develop strategic plans for national training programs and content to equip women for ministry in evangelical churches.
  • Serve as a thought leader and public voice, speaking, teaching, and writing to advance key messages for church leaders.
  • Build and cultivate networks of women's ministry leaders and oversee content development across multiple formats.

Lifeway is a Christian resources company dedicated to making disciples of Jesus Christ. With a strong Work from Anywhere culture, they offer comprehensive benefits and host all-team meetings several times per year.

  • Act as the primary trusted contact for families, providing updates, recommendations, and support throughout their child's study abroad journey.
  • Oversee project progress and service quality by collaborating with coaches and admissions officers to ensure family needs are met.
  • Coordinate cross-department communication, sharing family insights with curriculum and operations teams.

InGenius Prep, founded in 2013 by Harvard and Yale law students, helps students apply to U.S. colleges and graduate schools. The company has grown to over 190 full-time and 600 part-time employees, with offices in the U.S., Canada, and China, and offers a fast-paced, collaborative culture with advancement opportunities.

$75,000–$75,000/yr
US Canada Unlimited PTO

  • Guide customers through the adoption of Mangomint by managing their onboarding journey, providing product training, and configuring accounts.
  • Leverage beauty/wellness industry knowledge to build credibility and connect features to customer pain points.
  • Collaborate with cross-functional teams to improve the onboarding experience and address customer feedback.

Mangomint is a fast-growing SaaS company on a mission to make every salon and spa more profitable. They are a primarily remote, ambitious, and collaborative team with thousands of customers, seeking to become the #1 market leader.

Global Unlimited PTO

  • Conduct competitive analyses and audit client websites to identify high-impact SEO and growth opportunities.
  • Build ROI models, strategy decks, and executive overviews that clearly communicate findings and recommendations.
  • Deliver client-ready presentations with exceptional attention to detail and deadline-driven project management.

Graphite is a technology-enabled growth agency that helps fast-growing companies with content, SEO, and AEO. They are a fully distributed company with team members across North America, Latin America, and Europe.

  • Lead, coach, and grow a team of Learning Experience Designers and Content Developers, setting clear goals and development plans.
  • Develop end-to-end execution plans for learning experiences, ensuring programs are engaging, scalable, and tied to measurable outcomes.
  • Partner with sales leadership and subject matter experts to translate skill gaps into structured curricula and establish standards for instructional design.

Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, enabling organizations that depend on physical operations to harness IoT data for actionable insights. The company helps improve safety, efficiency, and sustainability across industries like agriculture, construction, and transportation, and is a publicly traded company with a culture encouraging rapid career development and hyper-growth.

  • Support implementation of Oxfam's Hunger Banquet program, maintaining toolkits and training materials for volunteer hosts.
  • Coordinate volunteer onboarding, communications, and readiness for brand and community activation initiatives across priority markets.
  • Track engagement metrics and feedback to inform program improvements and scalability.

Oxfam is a global organization that fights inequality to end poverty and injustice, offering lifesaving support and advocating for economic justice, gender equality, and climate action. As part of Oxfam America, the Brand & Engagement team works collaboratively across the organization and with volunteers to drive brand activations and engagement experiences.

  • Serve as a product expert to resolve customer concerns and provide tailored recommendations.
  • Own daily operational tasks including account configuration and program policy updates.
  • Identify and implement process improvements for maximum efficiency and quality.

Forma provides flexible benefits software that allows employees to choose how to spend their benefit allowances. The company has helped hundreds of notable companies and is recognized as a Great Place to Work.

  • Manage the Compliance and Security workstream within a telecom transformation program, coordinating SOC 2, ISO/IEC 27001, and GDPR readiness activities.
  • Build and maintain the workstream plan with milestones, deliverables, and RAID logs, while driving evidence collection and control-owner alignment.
  • Facilitate workshops, track remediation across multiple domains, and ensure alignment with adjacent program streams and governance forums.

Miratech helps visionaries change the world as a global IT services and consulting company supporting digital transformation for large enterprises. With nearly 1000 professionals operating across 25+ countries and a 99% project success rate, their culture emphasizes relentless performance and growth.

$48,900–$73,024/yr

  • Support retailer and CPG funded shopper marketing initiatives with Vestcom accounts using proprietary shelfAdz media solution.
  • Manage client relationships as primary point of contact, ensuring business objectives and schedules are met.
  • Build relationships across client and Vestcom functional areas and manage multiple projects to completion.

Avery Dennison Corporation is a global materials science and digital identification solutions company providing branding and information solutions. With approximately 35,000 employees in over 50 countries and 2025 sales of $8.9 billion, the company emphasizes innovation, sustainability, and customer experience.