Flock Safety is looking for an experienced Mid Market Customer Success Manager to deliver value and an exceptional experience to its largest and most strategic customers; this is a fully remote position requiring excellent time management skills, relationship-building abilities, and effective communication to solve customer problems.

Flock Safety is looking for an experienced Customer Success Manager to deliver value and an exceptional experience to its largest and most strategic customers. The Major Account Success Team will work as a trusted advisor to the law enforcement accounts, building strong relationships, solving customer problems, and communicating effectively to drive growth and customer satisfaction.

Help customers successfully adopt and renew Muck Rack year over year. As a Manager, SMB Customer Success, you will work with a large volume of customers across your team’s full book of business in both proactive and reactive manners, participating in and driving cross-functional initiatives focused on improving customer health, revenue growth and retention.

The Customer Success Engineering role requires strong organizational skills and an ability to multitask, working directly with users to ensure they get the most value from the platform. The role involves answering questions, understanding API documentation, SaaS tools, and customer data building blocks, and collaborating with various teams across the organization.

Define and execute the strategy for our customer support function. This leader will be responsible for evolving our support operations, implementing best-in-class tools and processes, and ensuring we deliver exceptional customer experiences at scale. This leader will cultivate a customer first mindset.

You will be responsible for providing an excellent customer service experience and helping customers achieve their desired goals. Impeccable relational skills and readiness to create win/win environments for all parties you work with will drive your success in this role. You will prioritize maximizing customer satisfaction, retention, and growth.

Act as the primary technical point of contact for hardware and software support cases, troubleshooting and resolving escalated issues by analyzing system logs, error codes, and customer-reported incidents. The role requires experience with SaaS solutions and a foundational knowledge of SQL, APIs, and error logging.

Join Cyara as a Customer Success Manager, remotely based in Australia, and play a vital role in building strong relationships with enterprise customers, ensuring they maximize the value of our solutions. The role involves owning customer outcomes, program management, understanding customer pain points, and identifying new opportunities to grow revenue.

Guide customers through security and compliance journeys with Vanta's solutions, combining a customer-centric approach with expertise in Vanta's products and security best practices to achieve robust security and compliance outcomes. Lead post-sales activities, partner with Account Managers, and provide professional advice on security best practices and compliance standards.

The Customer Success Manager guides Teams and Business customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account management. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities.