Remote Customer service Jobs

This role is essential for overseeing the management of patient documents, coordinating communication with healthcare providers and hospitals, and ensuring the timely and accurate distribution of medical records and documents. The ideal candidate will have strong organizational skills and excellent communication abilities.

Support and guide ClickHouse users, customers, and prospects via cases, chat, Slack, community, and meetings. Develop solutions based on ClickHouse Cloud and ClickHouse open-source that can be shared with users, community, and customers via documentation, knowledge base, blogs, meetups, webinars, and training. Assist with mentoring, training, and sharing knowledge with colleagues, users, and customers.

Provide warm, responsive support across email, chat, and phone. Build rapport with customers to understand their needs and guide them through the next step in their journey. Use scripts and tools to create a consistent, top-tier customer experience. Assign leads to the right partner agents or teams. Troubleshoot questions or concerns with clarity and care. Flag issues to the Customer Engagement Operations Team as needed. Jump in on additional tasks to help keep things running smoothly.

This Customer Solutions Consultant role supports the activation, growth, and retention of self-service customers, ensuring alignment with their goals post-implementation. You'll prioritize and manage a scaled book of business, driving relationship value through proactive and reactive customer engagement. Your focus will revolve around supporting SMB and MME customers, resolving inquiries, and offering AI expertise.

The Customer Service Agent enhances the Hims & Hers customer experience by addressing non-medical inquiries through phone, email, chat, and EMR systems. This role contributes to the mission by ensuring high levels of customer satisfaction, productivity, and quality in every interaction. All Customer Service Agents on the Hims & Hers Team work remotely from home.

Resolve customer care and deal with escalations coming from customer cases or customer facing teams from Granicus. Coordinate effort and response, identify systems and procedures issues and drive positive action for change and resolution on behalf of Granicus customers. Provide enhanced support to Government Experience Cloud Services customers.

The Member Support Representatives are the first line of assistance for users of Parchment's products within Higher Education and K12 Institutions we serve. The MSR is there to assist the Office of the Registrar, Admissions, IT and other key stakeholders from implementation throughout the life of the engagement. Directly supporting students in course discovery and registration through email, chat and voice channels.

The Customer Service Representative needs to be a dedicated, detail-oriented, and outgoing individual for our customer service team and will be responsible for managing interactions with doctors, handling contract processes via DocuSign, and ensuring a professional yet friendly experience for our clients.

Empathize with every aspect of the customer journey and understand customer's needs to help through onboarding. Deliver adoption insights and coach customers to be Voxy product experts. Maintain high customer engagement and partner with Key Account Managers to drive retention, explore upsell opportunities, and translate business needs into new solutions.

Engages the guest with an unmistakable sense of courtesy, generosity, and professionalism while ensuring that every guest request or challenge is handled promptly with genuine care and escalated when necessary. Maintains and clearly communicates appropriate, site-specific knowledge regarding all hotel and room features and amenities for requested properties. Answers incoming calls in a polite, friendly and professional manner using a cheerful and pleasant voice.