Deliver tailored technical onboarding experiences to help customers adopt Planet's products.
Lead onboarding kickoff calls and deliver live training sessions for customers across Latin America.
Partner with Customer Success Managers to provide ongoing technical enablement for strategic customers.
Planet designs, builds, and operates the largest constellation of imaging satellites in history. The company has a global team with employees working remotely worldwide and from offices in several countries, fostering a people-centric culture.
Assist and support existing hotel customers daily via phone, email, and chat in English and Spanish or Portuguese.
Resolve complaints, troubleshoot escalated issues, and build client loyalty to drive product adoption.
Gather feedback, contribute to tutorials, and attend training sessions to stay current on system updates.
Cloudbeds provides an intelligently designed platform that powers properties across 150 countries, processing billions in bookings annually. With over 650 employees across 40+ countries, they foster a remote-first culture of innovation and collaboration.
Provide onsite technical support, troubleshooting, and training to clients using payment solutions.
Manage appointments, handle escalated issues, and coordinate with internal and external teams.
Build strong customer relationships and identify opportunities to recommend relevant services.
This position is listed on behalf of a partner company that manages applications and next steps. The partner seeks a Roadtech Technician for a client-facing technical support role combining field service and troubleshooting.
Handle inbound and outbound calls and chats to verify customer information for Truck Share 24/7 rentals.
Ensure compliance with U-Haul policies while assisting multiple customers simultaneously via phone and digital channels.
Must be fluent in Spanish and English, with strong listening, communication, and multitasking skills.
U-Haul provides do-it-yourself moving equipment and services for households, a concept pioneered in 1945. It is a large company with a culture of health and wellness, emphasizing customer service and teamwork.
Serve as a trusted advisor and primary customer advocate, building strong relationships.
Lead customer onboarding, training, and adoption to ensure value realization.
Proactively identify customer needs and partner with cross-functional teams to improve retention.
DrFirst empowers providers and patients through intelligent medication management solutions. They are a successful Healthcare IT company experiencing significant growth, with a collaborative culture of smart colleagues.
Provide product and service information to customers and answer their coverage questions.
Develop and maintain a knowledge base of evolving products and services.
Review customer agreements to develop cost-effective plans.
We are a leading supplemental benefits company with over 65 years of experience. We are expanding our team and looking for ambitious individuals to join our remote workforce.
Act as liaison between client contacts and the VA, handling patient health information with extreme privacy.
Analyze VA claim payments using proprietary software to ensure compliance with state fee schedules.
Research, request, and submit medical records with claims to the VA or TriWest for correct reimbursement.
EnableComp provides specialty revenue cycle management solutions for healthcare organizations, leveraging over 24 years of expertise and an intelligent automation platform. The company has been a multi-year recipient of the Top Workplaces award and is among the top one percent of companies on the Inc. 5000 list for eleven years.
Assist clients with hotel research, bookings, and confirmations.
Communicate clearly with clients and stay updated on travel partners and offers.
Attend virtual onboarding and training to support success in the role.
A travel-focused company providing booking services for hotels and travel-related inquiries. They offer remote positions with a small team and a culture centered on flexibility and training.
Own the full client lifecycle for PushPress's CRM and marketing automation add-on, Grow, including White Glove onboarding, retention, and technical support.
Host live onboarding calls focused on CRM setup, workflow builds, automations, and A2P/SMS configuration, tracking progress toward milestones.
Handle escalated Grow tickets, validate and reproduce technical issues, and act as the internal subject matter expert on Grow/GHL behavior.
PushPress is an AI-powered gym management platform for boutique fitness, processing ~$1B annually and trusted by over 5,000 gyms and 500,000 members. As a Series B company backed by Altos Ventures, StepStone, and Mucker Capital, they focus on AI tools to enhance, not replace, the human side of fitness.
Respond quickly to customer requests via phone, email, or videoconference, providing invoice clarification and guidance on MYLE billing and payment platforms.
Understand and identify the source of customer problems and propose adapted solutions, collaborating with team members to resolve tickets.
Escalate tickets according to complexity and ensure high customer satisfaction.
MEDFAR Clinical Solutions revolutionizes healthcare with the MYLE Integrated Care platform, the first web-based EMR in Quebec. Trusted by 15,000 healthcare professionals daily, the company impacts over 20 million patients and was recognized on Deloitte's Fast50 and Fast500 lists, with a culture focused on transparency, collaboration, and innovation.