Remote Customer service Jobs

You will be the strategic partner to our customers—guiding them through onboarding, driving product adoption, and helping them translate data-driven insights into business impact. You’ll ensure our customers realize fast time-to-value, renew with confidence, and grow with us over time.

This role, part of the User Voice Supergroup, strengthens relationships with global support BPO vendors, ensuring operations and experiences for Canva users. The role focuses on aligning with Canva’s values, supervising vendor operations, driving improvement in metrics like Customer Satisfaction, and contributing to the outsourcing strategy.

In this high-visibility role, you’ll deliver unmatched service and attention to Rad AI's rapidly expanding customer base, helping drive success at the forefront of generative AI-driven healthcare innovation. You will be responsible for building strong relationships with customers, ensuring successful onboarding and implementation, proactively addressing customer needs, and fostering cross-functional collaboration to maximize customer value.

As a Customer Success Manager, you’ll serve as a strategic partner to health system executives and clinical leaders, helping them achieve measurable outcomes through CipherHealth’s patient-facing operating system. You bring deep healthcare expertise, technical fluency, and the confidence to lead high-stakes conversations that connect our technology to clinical, operational, and financial impact—ultimately driving retention and expansion of customer partnerships.

In this fully remote role, you will primarily support educators by addressing inquiries about their auto and property insurance policies, providing exceptional customer service through phone calls, emails, and live chats to help clients protect their assets. Horace Mann will provide the necessary training and support to help you obtain your Property & Casualty License if you do not already have one.

The Manager, Managed Care Consulting will lead client engagements that focus on managed care strategy, payor negotiations, and healthcare revenue optimization, requiring a balance of consulting capabilities, client management, and communications expertise to drive measurable results for hospitals, health systems, and physician groups navigating complex payor environments. Your role involves leading projects to develop and execute managed care strategies including financial benchmarking, negotiation strategy, strategic communications, and stakeholder engagements that strengthen client positions.

You’ll own the executive-level relationship for some of the world’s most sophisticated security organizations, helping them realize measurable gains in Identity Attack Path Management (APM) maturity through our BloodHound Enterprise platform and services portfolio. This role is about strategy, trust, and orchestration. You’ll connect the dots between technical delivery and executive value, working across TAMs, Project Managers, Renewals, Services, and Product to unify the customer experience.

You’ll play a foundational role in delivering on Vitable's promise of better care. You’ll help shape the customer journey from onboarding through renewal, building and executing strategies that drive retention, deepen engagement, and fuel revenue growth within our existing client base.

As a Customer Success Specialist I, you will be the first point of contact for our solar customers, handling inbound calls, emails, and chats, providing clear answers, basic troubleshooting, and timely updates; deliver excellent service, and ensure that every interaction leaves a positive impression. This role is ideal for someone who enjoys helping people, follows processes closely, and can effectively communicate technical information in simple terms.

Communicate and follow-up with plan members to ensure understanding of the program while delivering exceptional customer service. Answers the phones and responds to incoming inquiries while utilizing care center training tools. Facilitates patients successfully through the surgery review process, exceeding expectations while meeting the program metrics. Efficiently and effectively manages a case load across a variety of clients and surgical categories.