You will deliver high-quality customer training to end users of Zenoti systems, working within our product implementation and adoption teams. You will develop standardized instructional materials and training curriculum with clear learning objectives and outcomes, while also identifying training needs and delivering customer training plans through various channels.
As a Senior Customer Success Manager at Greenhouse, you will be a strategic partner to customers, helping them drive and adopt talent acquisition and recruiting best practices. You will manage a book of Enterprise customers in the UK & Ireland, establish relationships throughout their organizations, and identify upsell opportunities. You will also collaborate with internal teams and act as a hiring coach to customers.
The Enterprise Client Success Manager drives all aspects of the AHEAD Managed Services customer relationship and is responsible for coordinating the interaction of key AHEAD customers with the AHEAD Managed Services team and AHEAD Service Desk. The Enterprise Client Success Manager is expected to be the primary point of escalation and coordination between the AHEAD Services organization, the AHEAD Client Director, and the customer.
We're seeking Icelandic speakers to provide customer service support via chat, voice, or email, answering inquiries, resolving issues, and ensuring a positive customer experience part-time from home.
Join Certify as a Client Success Manager (CSM) to drive client satisfaction, retention, and growth in a fast-paced, dynamic environment. You’ll orchestrate complex client projects, navigate ambiguity with confidence, and build strong relationships with enterprise clients to transform challenges into successes. You’ll excel at managing multiple high-stakes accounts, leveraging data-driven insights, driving client expansion opportunities, and collaborating across teams to deliver exceptional client experiences.
Seeking enthusiastic, hard-working, friendly individuals to support a huge network of veterans. This position relies on outstanding people skills and the desire to uphold our mission “to protect every child and serve all working people and leave no veteran behind.” Position is 100% remote allowing you to earn an incredible living while letting you choose the working hours that are convenient for YOU and your family.
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization This position will work with multiple clients throughout the day providing outstanding service and product knowledge.
Lead a team responsible for resolving complex customer cases. Drive day-to-day team operations, coach specialists, and improve workflows. Expected to dig into the product, understand nuances, and guide the team through ambiguity. Partner cross-functionally to ensure systemic issues are addressed and feedback loops stay strong contributing to the support function.
The Customer Success Engineer (CSE) serves as a designated technical contact and a trusted advisor to Algolia’s customers. The CSE is a key member of the Customer Solutions team, acting as the main liaison on client-facing technical areas. The CSE ensures the resolution of complex issues and allows customers to take full advantage of the Algolia offering. You will act as a consultant, deliver ad-hoc services, and advise customers on best practices.
Assist clients with booking travel accommodations, manage reservations, and ensure a smooth and enjoyable experience from the moment they inquire until the end of their stay. Coordinate hotel reservations and other travel-related bookings while providing clients with details about accommodations,amenities, availability. Handle changes and modifications while communicating with guests via phone, email, and online platforms in a friendly manner.