Make 100+ outbound calls daily to engage eligible members and drive enrollment for the 2nd.MD expert medical opinion service.
Use consultative conversation skills to explain benefits, address concerns, and guide members through the end-to-end enrollment process.
Accurately document interactions and manage a pipeline while meeting or exceeding individual and team performance targets for engagement and enrollment.
Transcarent is the One Place for Health and Care, integrating medical, pharmacy, and point solutions with a generative AI-powered health platform. It is a growing company trusted by over 1,700 employers and health plans, serving 21 million members with a culture centered on being People First, humble, resilient, and results-driven.
Handle inbound customer interactions for major brands, assisting with questions, service requests, account needs, and product support.
Use guided systems and resources to deliver high-quality customer care while maintaining professionalism, accuracy, and brand alignment.
Benefit from schedule flexibility once certified and a stable, structured support role with growth potential.
Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more. As a W2 employer, it provides structured onboarding, real support, and opportunities for advancement in a modern, environmentally conscious support model.
Coordinate client booking requests, schedules, and reservation details.
Communicate with clients to gather necessary information and preferences.
Review and confirm booking details for accuracy and completeness.
The company helps clients with scheduling and reservation needs to ensure smooth booking processes. It is a small, supportive, and collaborative team focused on a flexible remote work environment.
Assist with coordinating bookings, reservations, and scheduling requests for clients.
Gather and organize client information and preferences to ensure all arrangements are handled accurately.
Maintain organized records and communicate confirmations and updates in a timely, professional manner.
They are a company focused on travel, hospitality, or event-related services. The tone suggests a structured, supportive, and collaborative team environment.
Answer incoming calls professionally and assist patients with scheduling, registration, and insurance verification for reproductive healthcare services.
Utilize EHR systems to manage patient workflows, ensure HIPAA compliance, and provide exceptional customer service with dignity and respect.
Work collaboratively within the Patient Access Center to achieve performance metrics, participate in training, and support colleagues in a fully remote environment.
Clinical Health Network for Transformation is a collaboration between Planned Parenthood affiliates across the United States dedicated to providing high-quality, affordable healthcare. CHN emphasizes a workplace committed to health equity, racial justice, and building an inclusive, supportive culture for its employees.
First point of contact for users regarding onboarding hosts and recommending locations.
Provide friendly and efficient service via phone, email, live chat, and social media.
Identify trends and deliver suggestions for process and product improvements.
Peerspace is the leading online marketplace for venue rentals for meetings, productions, and events. They are a remote-first company with a diverse team valuing inclusion, clear strategy, and a collaborative culture that fosters excitement and contribution.
Consolidate ownership of the entire PIMS switch cycle for customers, acting as the single point of contact for technical switches.
Manage technical coordination within internal systems and lead the submission and monitoring of Zendesk and JIRA tickets.
Proactively communicate upcoming PIMS-specific changes and technical requirements to customers throughout the transition.
PetDesk provides client engagement tools and a pet parent app to simplify veterinary clinic operations and strengthen client relationships. The company emphasizes a structured, fair hiring process and utilizes modern tools like AI to support recruitment.
Monitor and track bankruptcy notifications (Chapter 7, 11, and 13) from initial filing through discharge or dismissal.
Prepare and file Proof of Claims (POC), Reaffirmation Agreements, and Motions for Relief in a timely and accurate manner.
Coordinate with outside counsel, bankruptcy trustees, and debtors' attorneys to negotiate payment plans and resolve outstanding issues.
Lendbuzz develops innovative technologies to provide underserved and overlooked borrowers with better access to credit. The company values independent thinking and has built a culture around diversity, compassion, simplicity, honesty, and transparency.
Serve as the primary business partner for a portfolio of enterprise clients, building deep relationships to ensure long-term retention and satisfaction.
Analyze omnichannel performance data (email, SMS, voice) to provide actionable insights that improve engagement and liquidation rates for clients.
Lead new client onboarding and integration, acting as a subject matter expert on TrueAccord's digital-first methodology and regulatory compliance.
TrueAccord is a digital-first debt collection platform that leverages data-driven communication strategies like email, SMS, and voice to improve recovery outcomes and consumer experience. The company operates remotely with a focus on performance-driven client partnerships and compliance within the financial services sector.
Research and book hotels, resorts, and vacation accommodations worldwide.
Provide professional guidance and personalized travel recommendations via phone, email, or online platforms.
Manage reservations, special requests, and travel details accurately to deliver a seamless booking experience.
Aisles & Abroad is a company that specializes in travel bookings and helps clients plan trips. They offer flexible, remote roles and foster a supportive team culture with training and mentorship.