Respond to client inquiries related to services, scheduling, and reservations
Assist with coordinating reservation details based on client needs and preferences
Provide clear updates, confirmations, and follow-ups
Georgia Deidre provides customer service and reservation coordination services. The company fosters a supportive and collaborative remote team environment with opportunities for growth.
Serve as the technical point of contact for customers, owning integration health throughout their journey.
Diagnose and resolve API, webhook, and data flow issues by writing code and scripts.
Bridge customer feedback to Product and Engineering, improving onboarding and documentation.
Catena normalizes real-time telematics and execution data from millions of devices across trucks and trailers into a single API. It is an early-stage startup backed by $8.25M, offering high ownership and a remote-friendly culture.
Answer customer calls and assist with troubleshooting web, mobile, and terminal issues.
Develop extensive knowledge of frontend portals, Benefits POS app, and i9000s terminals.
Communicate effectively across teams and learn various systems to support customer inquiries.
NationsBenefits is a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. They offer a fulfilling work environment and attract top talent across multiple locations in the US, South America, and India.
You will be the first point of contact for customers, handling calls, emails, and chats to help them navigate the platform and troubleshoot basic technical issues.
Responsibilities include guiding customers through account setup, transactions, and platform features, as well as accurately documenting interactions in the CRM.
You will escalate complex issues to the technical team while resolving simpler matters independently, ensuring customers feel informed and confident.
Veta Virtual is a hiring platform that connects talent with high-growth clients in the Fintech and Cryptocurrency industry. They offer a collaborative, supportive culture with a fast-paced environment where communication skills are valued.
Handle incoming calls and answer routine to complex questions from members and providers.
Investigate member inquiries and provide timely responses within SLAs.
Document customer interactions in CRM and maintain accurate records.
Qualfon is a global provider of omnichannel customer experience and business support solutions. They strive to help people pursue their total vocation by creating job opportunities and fostering a supportive, purpose-driven team.
Manage a queue of active support cases from intake to close, investigating issues thoroughly and following technical SOPs.
Translate technical findings into plain language for customers at any level of sophistication and communicate proactively.
Troubleshoot and resolve technical issues related to Clariti's SaaS products using knowledge of cloud infrastructure, APIs, and system configuration.
Clariti provides government software solutions that empower governments to deliver exceptional citizen experiences. The company is a remote-first organization with an inclusive culture focused on customer success, continuous learning, and cross-functional collaboration.
Educate and enroll new and existing patients into chronic care management programs.
Manage the enrollment process including gathering necessary documentation and maintaining accurate records.
Collaborate with the care management team to ensure a seamless transition for patients.
Optima Medical is an Arizona-based medical group with 30 locations and over 130 providers, serving over 200,000 patients statewide with a focus on personalized healthcare. They offer a supportive work environment with growth opportunities and a fun culture.
You will provide customer support for branch banking applications, including troubleshooting and issue resolution.
You will manage service requests, track actions, and ensure timely communication.
You will collaborate with teams and vendors to improve products and processes.
They provide branch banking products and services to financial institutions. They foster a collaborative environment focused on learning, professional growth, and continuous improvement.
Manage strategic partner relationships and deliver proactive support to create a premium partner experience.
Act as primary point of contact for payroll and business partners, handling requests and escalations.
Identify opportunities to improve partner engagement, retention, and operational processes.
This company provides technology-enabled services focused on improving financial security for employees nationwide. They operate in a fast-paced, mission-driven environment with a focus on partner operations and continuous improvement.
Handle inbound cancellation calls to retain customers and resolve issues.
Conduct outbound outreach to customers with payment failures and provide solutions.
Educate customers on digital safety and recommend relevant products to increase retention.
Jobgether connects candidates with hiring companies through AI-powered matching. They operate a fast-growing technology and SaaS environment with a supportive and inclusive workplace culture.