Processes client’s payrolls in an accurate and timely fashion, maintains client folders, reviews, and verifies client new employee packets.
Provides timely and accurate administration of benefits plans to include enrollments, invoice reconciliation, terminations, Flex Benefits, COBRA compliance, and open enrollment notification.
Performs data entry and maintenance of all client information into ADP payroll systems including General Ledger and Paid Time Off.
Hilb Group is a Top 25 middle-market independent insurance broker founded in 2009. They offer expertise in property & casualty, employee benefits, human resources consulting, and retirement services to businesses and individuals throughout the nation.
Provide operational support for health, welfare, retirement, leave, and statutory benefits programs across the Americas region.
Manage employee benefits inquiries and escalations through the SNOW ticketing system, ensuring timely triage, resolution, and clear communication.
Serve as a primary point of contact for brokers, carriers, TPAs, PBMs, COBRA administrators, and leave vendors; actively manage escalations and hold vendors accountable to SLAs.
Rackspace delivers cloud solutions and helps companies to modernize, optimize and secure their IT environments. They are a global company that provides managed services for applications, data, security and infrastructure, with a focus on customer success.