Develop and execute comprehensive account strategies.
Partner with retail stakeholders to identify new store locations.
Serve as senior liaison to cross functional leaders within strategic retail partners.
EcoATM is a technology company and a pioneer of device re-commerce. Through their automated kiosks and online marketplace, they enable people all over the world to join the mobile device re-use revolution. At EcoATM they know their employees are their greatest strength and the key to their continued growth and success.
Be the internal and external face of Maven’s SMB Client Success team for all client-related needs throughout the client lifecycle.
Own the SMB Client Success operating model, including support ratios, digital vs. high-touch engagement, tooling, and resource allocation to ensure scalable, cost-effective growth.
Lead, mentor, and develop a team of Client Success Managers and/or Associates, fostering a culture of accountability, ownership, and continuous improvement.
Maven Clinic is the world's largest virtual clinic for women and families. They aim to make healthcare work for all by providing clinical, emotional, and financial support on one platform and have an award-winning culture.
Execute the renewal process to ensure ARR is retained or expanded and proactively handle churn/contraction scenarios including discount removal strategies.
Build and maintain strong relationships with clients to understand their needs, address concerns, and identify opportunities for upselling or cross-selling additional products.
Analyze renewal metrics and trends to identify areas for improvement and develop strategies to enhance customer retention including the evaluation of license usage and true-up requirements.
1Password is building the foundation for a safe, productive digital future. They provide a human-centric approach to cybersecurity . They have over 180,000 businesses using their product and have also teamed up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth.
Use outstanding communication skills combined with industry and product knowledge to identify/qualify sales opportunities.
Articulate ScienceLogic’s vision and strategy, while showing its business value and impact to GSIs in their solutions to their enterprises driving towards a strategic relationship.
Build joint solutions along with GSI practice teams and the Business Units to drive Pipeline and revenues to exceed your assigned quota.
ScienceLogic redefines IT operations for the modern enterprise. Their AIOps platform empowers organizations to achieve Autonomic IT for self-healing, self-optimizing systems aligned with business outcomes, helping enterprises and service providers gain unified visibility, automate workflows, and unlock performance.
Own the client relationship, acting as the primary point of contact and building trust.
Keep projects healthy and moving, managing multiple engagements and coordinating engineering teams.
Run tight meetings with clear outcomes, protecting both engineer and client time.
Green Irony aims to transform AI into actionable intelligence, accelerating results and simplifying complexity. They foster a culture where employees automate processes, take initiative, and embrace ownership.
Own renewals end-to-end for your book of Aplos customers, including planning, outreach, renewal execution, and retention outcomes.
Drive product adoption and value realization by guiding customers through best practices and helping them successfully use Aplos.
Own expansion outcomes within your customer base by identifying opportunities, running discovery and partnering across teams to progress opportunities.
Velora was formed when Aplos, Raisely, and Keela combined to help nonprofit organizations thrive. They offer a suite of tools spanning fundraising, donor management, financial tracking, and communications, aiming to reduce complexity for nonprofits. Velora has merged teams and teams dedicated to specific product.
Maintain a revenue base by managing retaining and expanding a book of business
Build strong relationships with your assigned customer portfolio and support them as their the key contact and advocate
Drive upgrade revenue from deep understanding of customers’ business and goals to identify opportunities for product feature adoption and expanded usage
Qualio is a unified quality and compliance management platform that helps regulated organizations get products to market faster with reduced risk. The Qualio team is all-remote, and distributed across North America, Europe and Australia.
Build and execute an Account Plan to acquire new orderers and locations.
Own Account relationships end to end, driving full adoption of solutions.
Deliver accurate weekly reporting on pipeline and customer spend adoption.
ezCater is a technology company connecting workplaces to over 100,000 restaurants nationwide. They provide flexible and scalable food solutions and a platform to manage food spend, backed by 24/7 customer service, and are backed by top investors.
Serve as the primary executive contact for a portfolio of large, global strategic accounts,ensuring strong customer satisfaction, retention, and growth.
Assume overall responsibility for adoption and success to ensure customer satisfaction by preventing and resolving critical issues and escalations.
Act as a strategic advisor to customer leadership, aligning our solutions to their business priorities and long-term objectives.
SmartRecruiters is the Recruiting AI Company that transforms hiring for the world’s leading enterprises. Built for global scale, SmartRecruiters, an SAP company, delivers an AI-powered hiring platform that automates and optimizes the entire talent acquisition process. They are a values-driven, globally focused tech company with strong financial backing and a bold vision for the future of work that fosters a collaborative and inclusive work environment.
Develop and maintain effective relationships within an existing customer portfolio to ensure, sustain, and grow existing revenue, win repeat business, and achieve growth targets.
Be in continuous outreach and/or active discussions with existing clients to uncover requirements through Know Your Client strategies and develop creative solutions to help meet customer needs.
Maintain, nurture, and expand services offered to clients within assigned portfolio of existing clients and consistently maintain operating discipline.
Element Fleet Management is the largest publicly traded pure-play automotive fleet manager in the world. As a Purpose-driven and client-centric company, they deliver value through scalable, sustainable, and technology-enabled fleet and mobility solutions. Their team members are committed to how they work, grow and put their clients at the heart of everything they do.