Remote Customer service Jobs · Communication

Job listings

  • Serve as primary post-sales point of contact for industrial clients, driving adoption and satisfaction.
  • Develop deep understanding of Dragos’ OT cybersecurity offerings to align solutions with customer goals.
  • Own customer success plans, conduct business reviews, and collaborate with sales and engineering teams.

Dragos is a global leader in operational technology cybersecurity, protecting critical infrastructure systems. The remote-first mission-driven team across North America, Europe, Middle East, and APAC is built on authenticity, transparency, and trust.

$25,000–$70,000/yr

  • Guide clients in booking custom vacation packages and recommend top-rated hotels, activities, and travel enhancements.
  • Use supplier portals to secure bookings, manage payments, and handle client communication with professionalism and enthusiasm.
  • Stay up to date on seasonal travel trends and attend virtual trainings and supplier webinars.

Destination Knot is a travel company that helps clients plan and book custom vacation packages. They offer a remote work environment with flexible scheduling and provide training and onboarding support to their team.

  • Provide exceptional customer service and support to clients accessing their benefits.
  • Work remotely with a flexible schedule while maintaining a healthy work-life balance.
  • Receive ongoing training, mentorship, and leadership development for career growth.

Global Elite Empire Consultants is an independent third-party recruiting firm that helps clients access valuable benefits. The company offers a supportive team culture with remote work, flexible schedules, and promotes from within, though specific employee count is not provided.

  • Own the customer relationship and be a strategic partner to UK customers using the Micad platform.
  • Conduct regular check-ins and business reviews to ensure customer success and growth.
  • Collaborate cross-functionally with Sales, Product, and Engineering to advocate for customer needs.

SINGU is a leading CAFM platform that powers the daily operations of commercial real estate portfolios. The company supports over 500,000 professionals across 35+ countries and is backed by a leading growth equity investor, scaling rapidly with a collaborative and client-focused culture.

$85,000–$115,000/yr
US Unlimited PTO

  • Manage client onboarding, growth, and project execution to drive successful outcomes.
  • Act as the primary link between clients and internal teams, relaying feedback and feature requests.
  • Provide training, technical support, and data analysis to ensure partner satisfaction and tracking of deliverables.

Arva Intelligence builds software for regenerative agriculture and environmental asset management, enabling agronomic and sustainability solutions. The company fosters a culture of innovation and employee support, offering benefits like 100% paid health insurance and stock options.

US 3w PTO

  • Provide excellent customer service while ensuring compliance with state resale certificate regulations.
  • Process resale renewals, monitor incoming inquiries, and update customer information systems.
  • Collaborate with internal teams to resolve resale issues and meet monthly state renewal deadlines.

SanMar ensures customer accounts comply with state regulations for resale certificates. They provide excellent customer service and manage resale renewals, operating with a focus on accuracy and team collaboration.

$70,000–$95,000/yr

  • Receive trial setup requests from CSMs and translate them into accurate system configurations in Mural Link.
  • Perform detailed manual data entry across trial, country, site, and payment configurations with high precision.
  • Use AI-assisted tools to streamline setup while verifying accuracy of final configurations.

Mural Health is a fast-growing clinical technology start-up that makes clinical trials easier for participants. They are a mission-driven company focused on eliminating barriers for participants and caregivers.

$18–$28/hr
US Canada Unlimited PTO

  • Be the point of contact for customer inquiries through email, LiveChat, and phone.
  • Troubleshoot and resolve first-line issues, providing accurate and supportive responses.
  • Coordinate escalated issues with relevant departments and document all communications in HubSpot.

Roo operates the industry-leading veterinary staffing platform, connecting veterinary professionals with animal hospitals for relief work and hiring opportunities. The company empowers a network of over 20,000 veterinary professionals and serves more than 9,000 animal hospitals, with a remote-first culture and core values like Bias to Urgency and Drive Measurable Impact.

  • Drive client success by training hoteliers on the Cloudbeds platform to optimize their operations and guest experience.
  • Leverage hospitality expertise to design personalized onboarding strategies that reduce friction and boost adoption.
  • Collaborate with Sales and Product to transform customer feedback into systemic improvements and long-term loyalty.

Cloudbeds provides an intelligent hospitality platform that powers properties in 150 countries, processing billions in bookings annually. With 650+ employees across 40+ countries, it is a remote-first, inclusive company focused on transforming hotel operations through innovative technology.

  • Manage day-to-day payer implementation projects with timelines and open items across teams.
  • Prepare polished payer-facing materials including project plans and decision logs.
  • Coordinate with Clinical, Operations, Finance, and Legal to resolve issues and support post-launch account management.

Chamber Cardio rebuilds the cardiology system around outcomes by equipping independent cardiologists with technology and operational tools. The company partners with physicians to lead population health efforts, combining AI tools with human-centered care to transform heart health at scale.