Remote Customer service Jobs · SaaS

Job listings

  • Build and strengthen relationships with both new and existing customers across the full lifecycle.
  • Help define and evolve customer success playbooks for customers in our Pro Sports + Entertainment vertical.
  • Approach customer interactions with a consultative mindset, providing strategic guidance during communications, questions, and meetings.

Attentive is an AI marketing platform for 1:1 personalization redefining the way brands and people connect. They combine technology with human expertise to build authentic customer relationships. Attentive has a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, and has been consistently recognized for its performance and culture.

  • Initially reporting to the VP of Sales, partner closely with Sales and Product teams to ensure customer success goals align with business objectives.
  • Lead the design and execution of customer success strategies that enhance user adoption, engagement, and retention across the customer lifecycle.
  • Drive customer value realization by implementing programs that increase product usage, customer satisfaction, and lifetime value.

SalesCloser is an advanced conversational AI platform that acts as a virtual sales agent, delivering personalized sales calls and follow-ups in real time. They enable businesses to automate and scale their sales, improving efficiency and driving higher conversion rates.

US Canada Unlimited PTO

  • Field tier 1 customer inquiries by way of phone, email, chat, and our ticketing system across a range of products and services
  • Directly troubleshoot customer issues and resolve them by implementing attainable solutions
  • Empathize with customers by taking ownership and reassuring them that you will resolve their issues in a thorough, thoughtful, and timely manner

Granum is a leading software company providing solutions for landscapers and arborists across North America. They bring together LMN, SingleOps, and Greenius into one powerful software ecosystem with a highly collaborative, innovative, and supportive culture.

$137,000–$209,000/yr

Build strong, trusted relationships with customers. Guide customers through every stage of their Webflow journey. Lead account strategy and drive adoption and impact.

At Webflow, we’re building the world’s leading AI-native Digital Experience Platform, and we’re doing it as a remote-first company built on trust, transparency, and creativity.

Act as the primary point of contact for B2B clients, ensuring they achieve success and satisfaction with their platform experience. Manage the full customer lifecycle—from onboarding and activation to expansion and renewal. Collaborate with cross-functional teams to drive adoption, optimize processes, and align platform capabilities with client goals.

This position is posted by Jobgether on behalf of a partner company and uses an AI-powered matching process to ensure your application is reviewed quickly.

In this India based role, you will drive customer success by building long-term strategic relationships with SMB and Commercial clients. You will act as a trusted advisor, understanding client objectives and helping them maximize the value of your company’s solutions. The position requires a solution-oriented mindset, excellent communication skills, and the ability to balance strategic account management with hands-on problem-solving.

This position is posted by Jobgether on behalf of a partner company.

  • Own a portfolio of strategic and enterprise customer relationships, driving adoption, retention, and renewals.
  • Serve as a trusted partner to senior executives and operations leaders, aligning our platform with their business objectives.
  • Build and refine strategic account playbooks, processes, and success frameworks as we continue to scale.

Canals is a fully remote, profitable startup transforming the industrial supply chain ($10T industry) with AI.

APAC 5w PTO 11w maternity 4w paternity

Drive Synthesia’s future growth by building relationships with clients and turning them into happy users. Educate clients on a totally new way to create video content. Work closely with sales to create a cohesive onboarding experience for new users.

Synthesia is an AI video communications platform that simplifies the entire video production process, making it easy for everyone to create and share videos.

  • Manage the full lifecycle of a portfolio of enterprise customers.
  • Build and maintain close relationships with senior IT professionals and be their trusted advisor.
  • Understand customer use cases and work processes to provide the best guidance on how to optimize product usage and unlock the most value.

ControlUp creates an autonomous workplace where the day runs itself, and they are a leader in DEX.