You'll be a key member of our Enterprise support team, resolving complex technical challenges and providing expert guidance to our most valued clients in a fast paced environment. This role will report to the Senior Customer Support Manager and will contribute directly to Vimeo’s Sales Assisted Support efforts – with focus on troubleshooting and responding to escalated issues, contributing towards insights reporting, and collaborating with teammates.
As a Customer Success Manager, Growth at Vanta, you will guide customers through their security and compliance journeys with Vanta's specialized solutions at scale. You will contribute to the overall success and satisfaction of Vanta's customers in achieving robust security and compliance outcomes through the retention of customers and the health of the book of business. You are responsible for helping keep our customers moving toward their goals and ultimately being successful and happy.
We're looking for a Customer Success Lead to own the end-to-end customer journey at Synthflow - from onboarding through expansion. In this high-impact role, you'll work closely with our founders and cross-functional teams to ensure our customers are successful. You’ll define and scale our customer success function, build strong relationships with enterprise accounts, and help influence the product and go-to-market motion through user feedback and insights.
Manage the end-to-end delivery and implementation of complex Payroll projects for Deputy’s largest enterprise customers. Act as a trusted advisor to customers by providing best practices and identifying areas of opportunity. Mentor and support junior team members to build overall team capability. Validate customer requirements through technical workshops. Define and communicate project plans and collaborate with Solutions Architects to design custom solutions.
The Senior Manager, Customer and Technical Support is a strategic leader responsible for optimizing the performance, scalability, and long-term sustainability of Certn’s Global Support operations. The Senior Manager will play a key role in setting strategy, influencing cross-departmental priorities, and ensuring that support-led insights inform product development, operational planning, and overall customer success. By proactively identifying opportunities for improvement and mobilizing the right resources, this leader helps ensure a seamless, responsive experience for Certn’s global customer base.
We’re seeking a proactive and driven Customer Success Manager (CSM) to join our EMEA-focused team. In this role, you’ll be instrumental in ensuring the success of deployments, fostering long-term client relationships, and expanding Canary's presence within the Mid-Market and SMB accounts across EMEA. Accountabilities include client onboarding, driving customer value, relationship management, and portfolio growth.
The Customer Success Manager (CSM) at Pano focuses on strategic account management, driving customer adoption, and fostering long-term partnerships to maximize customer value and retention. This role involves partnering with Sales, working with internal Operations during hardware installation, and collaborating across the organization for ongoing product delivery. This critical role within Pano’s Go-to-Market team will help empower and accelerate this change.
The Service Consultant is a functional and technical subject matter expert on the Firstup platform, who supports customer implementations, technical configuration and customization. Responsibilities include product expertise and customer needs analysis, onboarding, implementation, and customization, troubleshooting, support, and feedback collection.
In this role, you will provide timely, friendly, and effective support to Hubstaff customers via email, chat, and occasional screen shares or video calls, collaborating with a global support team to resolve issues and improve processes.
As a Technical Customer Support Specialist, you will be the go-to problem solver for SalesRabbit clients, resolving phone, email, and chat support tickets. You will report bugs and collaborating with other departments to create the best customer experience possible. You'll be at the center of all the action, helping clients succeed in field sales.