As a Senior Customer Success Manager at Procurify, you will manage a complex book of business, lead high-impact customer engagements, expansions, and rollouts. Act as a trusted advisor to executive stakeholders, drive customer success strategies, and confidently manage escalations while maximizing growth opportunities. Your ability to navigate customer landscapes and advocate for customer needs will be crucial.
As VP of Client Success, you will build and lead our growing Client Success team while driving measurable outcomes in client satisfaction, retention, and expansion. The role involves setting the plan, coaching and scaling the team, and personally managing top enterprise relationships, as well as collaborating with Product, Sales, Marketing, and Data teams to optimize the client experience.
As a Technical Support Specialist, you will be the primary point of contact for customers facing technical issues, providing efficient, personalized support. Responsibilities include assisting customers with technical queries, resolving API-related issues, troubleshooting, and optimizing workflows, with a key focus on serving strategic and high-priority accounts. This role is ideal for someone who is motivated by solving technical challenges.
As a Customer Success Strategist at Morning Consult, you will be a key partner to a diverse portfolio of clients, ensuring they achieve meaningful outcomes through our syndicated data products and platform. You’ll blend consultative relationship management with product expertise, proactively guiding clients to maximize value and drive business impact. You will manage a portfolio of accounts, develop tailored engagement strategies, and serve as a trusted advisor.
This is a unique and high-impact opportunity to shape how Practice Better engages and supports its entire customer base through digital and scaled programs. You’ll play a critical role in designing and delivering innovative, outcome-driven customer experiences that make an immediate and lasting impact across all of our customers.
You will deliver high-quality customer training to end users of Zenoti systems, develop standardized instructional materials and training curriculum, and work with customers to identify training needs, deliver customer training plans, and be a product knowledge expert, remaining up to date with product knowledge, business flow, sales process and market dynamics.
The Customer Success Manager (CSM) plays a key role in helping us accomplish our mission by fostering strong partnerships with our clients, ensuring they achieve their goals while deriving maximum value from our solutions. The CSM guides clients through our products and services, proactively addresses their needs, and drives high levels of satisfaction, retention, and account growth.
As a Customer Success Manager, you will be responsible for ensuring our customers’ success with Veeva’s CDMS products and services. You will serve as the liaison between Veeva and key customer stakeholders, fostering collaboration, triaging escalations, and highlighting value through proactive engagement.
As a Senior Customer Success Manager at Greenhouse, you will be a strategic partner to customers, helping them drive and adopt talent acquisition and recruiting best practices. You will manage a book of Enterprise customers in the UK & Ireland, establish relationships throughout their organizations, and identify upsell opportunities. You will also collaborate with internal teams and act as a hiring coach to customers.
The Customer Success Executive is accountable for the strategic leadership and execution of post-sales activities within our most valuable accounts. This position plays a crucial role in driving ServiceNow’s long-term value by accelerating customers’ journey to success, ensuring predictable renewals, and maximizing the impact of ServiceNow across their business transformation initiatives. As a trusted advisor, you’ll partner with C-level executives, guide seamless delivery of business transformation.