The Senior Manager of Mid-Market Customer Success will lead a dynamic team of Customer Success Managers (CSMs) dedicated to helping our mid-market customers achieve their goals, shaping a key segment of Jasper’s customer base and driving adoption, growth, and retention.

The Engagement Manager drives prescriptive outcomes and successful delivery of engagements and programs for key customers across the customer lifecycle. They manage customer expectations and project management activities while identifying and resolving escalations, ensuring customers get the most value out of Kong products.

As an Implementation Consultant, lead enterprise customer onboarding, ensuring a seamless transition. Work cross-functionally to define customer needs, configure solutions, and optimize onboarding processes. Contribute to the technical intake process, ensuring internal teams understand customer environments and challenges. Build scalable frameworks while working with enterprise customers.

Come grow and expand Supermetrics in the US market! As Customer Success Manager, you will take ownership of the North American market, build a strong network of marketing professionals, and collaborate with various teams to provide world-class solutions to customers.

Drive Customer Success outcomes by managing and growing accounts, developing executive-level understanding of the Life Sciences industry through consultative thought partnership and strategic business reviews. Maintain high customer renewal rates and reduce churn, influence future lifetime value through higher product adoption and overall health scores.

As a Technical Support Manager, you will manage and build a world-class team of Customer Support Engineers providing support to high-priority customers. You'll handle day-to-day operations, resolve high-priority cases, partner with product and engineering, coach support engineers, and strengthen processes for scale and efficiency.

The Customer Success Manager role at Omnisend is a crucial part of customer and partner success. This position is perfect for client-oriented and goal-driven individuals who are passionate about ecommerce and marketing with great technical and interpersonal skills. You will develop strategies, onboard clients, provide guidance, and contribute feedback to enhance customer engagement.

As a Customer Support Specialist, you will manage V7's customer communication through email, chat and occasional calls, responding to support queries. Coordinate with Product/Engineering for bug resolution and Sales/Customer Success/Account Management to ensure customer success. The role covers the UTC time zone shift from 9am-5pm.

Partner with Atlan’s largest and most strategic customers, understanding their unique needs and crafting solutions to maximise their value. Build rock-solid relationships with CDOs, CIOs, data analysts, and stakeholders at every level. Lead seamless onboarding, training, and continuous support to ensure sky-high adoption and user satisfaction.

The Merchant Success Specialist (MSS) will join ShipBob’s growing Merchant Success team responsible for understanding the unique strategic needs of each of our merchants and delivering massive value to help facilitate their growth and success. The MSS will manage a portfolio of Shipbob's medium size merchants and build solid partnerships with merchants to enable their business growth.