Maintains practice management systems, processes insurance claims, and reconciles patient accounts.
Investigates rejected claims, corrects denials, and facilitates payment through collections and billing reminders.
Ensures HIPAA compliance, resolves patient billing issues, and provides professional customer service.
US Anesthesia Partners provides anesthesia services and revenue cycle management. It is a large US-based healthcare organization focused on billing and insurance operations, emphasizing accuracy and compliance.
Troubleshoot technical issues across phone, email, and chat to ensure seamless candidate experiences.
Navigate multiple software environments to identify root causes and resolve complex problems.
Take full ownership of inquiries, driving process improvements and ensuring resolution.
Hirevue transforms how organizations discover, engage, and hire the best talent through its end-to-end hiring platform featuring video interviewing, assessments, and conversational AI. They have hosted over 70 million video interviews and 200 million chat-based candidate engagements for over 1200 customers worldwide, fostering a culture of innovation and ethical AI.
Provide administrative support and project coordination within the Clinical Studies Team, managing calendars, meetings, and project communications.
Track project progress using management tools, monitor deadlines, and generate status reports for leadership.
Coordinate with internal teams and external stakeholders to ensure timely follow-up, meeting logistics, and consistent professional messaging.
The American Heart Association, founded in 1924, is a nonprofit focused on reducing cardiovascular disease deaths and promoting healthier lives. With over 100 years of leadership, the organization employs a large, diverse workforce and emphasizes a supportive culture guided by core values of work-life harmonization.
Serve as a primary point of contact for clients, managing inbound and outbound communications to resolve inquiries efficiently.
Provide excellent customer service through active listening and proactive problem-solving, aiming to resolve issues on the first call.
Work towards obtaining and maintaining a Health Insurance license for the state of Texas while handling confidential customer information.
We are a global, digital business services company delivering advanced, digitally powered services to help the world's best brands streamline their business. With over 500,000 inspired employees speaking more than 300 languages, we provide global scale and local presence.
Administer and optimize contact center technology platforms, including Service Cloud Voice, AWS telephony, and Calabrio workforce management.
Source, analyze, and interpret data to identify trends, create forecasts, and provide actionable insights for leadership.
Track and report department, team, and individual performance across telephone, email, chat, and fax channels.
Lifeway is a Christian ministry focused on making disciples of Jesus Christ through resources and services. It has a strong Work from Anywhere culture, headquartered in Nashville, TN, and emphasizes community with regular team gatherings.
Provide CRM-related services to campus partners, including Slate system implementations and communications development.
Engage virtually with partners using web-calling services, leading conversations and demonstrating concepts.
Manage sensitive student data, maintain confidentiality, and provide feedback to improve company offerings and brand.
Encoura empowers students and institutions to create meaningful connections for informed decisions. Since 1972, the company has evolved to span enrollment, research, marketing, student success, and advancement, offering innovative solutions for higher education.
Understand business requirements and execute SOPs for assigned programs.
Address and resolve user issues via live channels while meeting KPIs for satisfaction and accuracy.
Manage time to make quality phone calls and build trust with stakeholders to resolve queries first time.
Taskrabbit is a marketplace platform that connects people with Taskers for everyday home tasks. The company is a hybrid workplace with employees across the US and EU, and has been named a Built In Best Places to Work for multiple years.
Support the clinical team with administration of cases, including creation, distribution, and follow-up of case progress and status reports.
Monitor administrative accuracy of new cases and assist with processing invoices for clinical interventions.
Collaborate with internal and external stakeholders to ensure accurate case documentation and efficient processes.
Lyra Health is the leading provider of mental health solutions for employers, supporting over 20 million people globally. The company has delivered 13 million sessions of mental health care and is transforming access to care through an AI-powered platform.
Conduct second-pass quality reviews to ensure linguistic accuracy and consistency across batches.
Validate severity assessments and identify systemic MT quality issues such as recurring error patterns.
Provide high-level qualitative feedback to support final quality reporting and continuous improvement.
Welo Data provides AI services, focusing on language and data solutions for machine learning. They operate as a flexible, freelance-based organization with ongoing project needs.
Lead post-sale consulting engagements to guide clients through onboarding and configuration of Entrata's utility products.
Configure software based on client workflows to ensure accurate billing and compliance with regulatory requirements.
Collaborate cross-functionally with internal teams to ensure seamless project handoff and maintain high client satisfaction.
Entrata is a global leader in AI-driven property management technology, providing an operating system with intelligent leasing, payment, and communication tools. With over 2,200 employees, the company fosters a culture of radical transparency, entrepreneurial energy, and values diverse perspectives.