Maintain accurate BPO rosters and serve as the primary operational bridge between ezCater and our BPO partners.
Act as the main point of contact between ezCater’s internal WFM team and our BPO WFM teams.
Coordinate with IT for BPO needs, being the primary liaison between BPO partners and internal IT, ensuring timely resolution and documented communication.
EzCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. They provide flexible and scalable solutions and enable companies to manage their food spend in a single platform.
Manage and scale the team: Hire, coach, and develop a high-performing team of CC specialists.
Drive data-led improvements: Track team metrics and lead root cause investigations into customer and support data.
Lead the CC Partnership Support Program, collaborating closely with Partnership and Ops teams to ensure strong CX metrics and scalability in partnership support.
Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. They make it possible for businesses of all sizes to recruit, pay, and manage international teams. The team works tirelessly on ambitious problems, asynchronously, around the world.
Lead and scale the operational, financial, and delivery backbone of the agency.
Architect and deploy operational frameworks and strengthen organizational infrastructure.
Drive continuous improvement that enhances profitability, performance, and employee experience.
Princeton10 is a values-driven agency that delivers exceptional value for clients. They bring together a diverse team of seasoned professionals and are not just another agency.
Lead and develop a team of managers overseeing a growing team of ~30 CX agents.
Own the prospect experience by designing and refining workflows from initial contact through scheduling.
Work cross-functionally with Product, Marketing, and Clinical Operations to create a seamless prospect journey.
Solace is a healthcare advocacy marketplace connecting patients and families to experts who help them understand and take charge of their personal health. Solace is a Series B startup, founded in 2022, with a lean, mission-driven, and quickly growing fully remote U.S. team.
A management traineeship to a leadership position in Europe's fastest-growing company.
You carry operational, commercial and financial responsibility with entrepreneurship.
Dynamic work at various Eurofins locations implementing innovative systems and business models.
Eurofins Scientific is an international life sciences company that provides customers with high-quality laboratory research and advice. With approximately 65,000 employees worldwide, spread across 950 modern laboratories, Eurofins operates in 60 countries and had a pro-forma turnover of €6.95 billion in 2024.
LumiMeds is a fast-growing U.S.-based telehealth company focused on weight management and long-term metabolic health. They work with a fully remote, globally distributed team and pride themselves on moving quickly, communicating clearly, and building systems that actually work.
Establish and direct the strategic vision for the Imagine Pediatrics centralized call center.
Lead a team of engagement associates that enroll attributed eligible patients into the clinical program.
Partner with Product, Engineering, and Data teams to inform the technical infrastructure.
Imagine Pediatrics is a tech-enabled, pediatrician-led medical group reimagining care for children with special health care needs. They deliver 24/7 virtual-first and in-home medical, behavioral, and social care, enhancing existing care teams with compassion and an unwavering commitment.
Lead end-to-end program builds across high-impact global initiatives.
Serve as the central driver for programs that span functions including Product, Engineering, Marketing, Finance.
Manage progress, surface risks, and implement mitigation strategies to ensure on-time and high-quality delivery
Spring Health is on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need. They partner with over 450 companies and provide care for 10 million people.
Accountable for the management, performance, quality improvement and scalability of our HCP contractor base. Work cross-functionally with Product, Medical Directors, Data, Regulatory, Patient Experience, and Pharmacy teams. Combine people leadership, operational rigour, analytical ownership, and applied AI/automation in a regulated healthcare environment.
Founded in 2019, Felix is a patient-driven digital healthcare company that puts you in control of your health and wellbeing.
Design and build foundations for 0-1 initiatives within the Operations function.
Collaborate cross-functionally to build scalable products and processes.
Assess data to develop strategies for accelerating progress and proactively identify areas for improvement.
Headway’s mission is to build a new mental health care system everyone can access via technology that helps people find great therapists and accepts insurance.