Provide hardware and firmware deployment support and assist customers with network configuration and integrations.
Troubleshoot technical issues using networking knowledge and documented practices, escalating when necessary.
Act as the single point of contact for customers and collaborate with cross-functional teams.
ExtraHop is a cybersecurity company that provides network detection and response (NDR) solutions, helping organizations gain visibility into cyber threats and network performance issues. The company has been operating since 2007, is recognized as a leader by major analyst firms, and fosters a culture rooted in purpose, integrity, and innovation.
Provide friendly, professional support to customers via phone, email, and live chat.
Resolve issues efficiently while taking full ownership of each case from start to finish.
Listen carefully to understand concerns and deliver fair, practical solutions.
Capital on Tap is a financial platform offering business credit cards, spend management, savings, and tools for small businesses. With over 1,000 employees, £20bn in annual card spend, and a fast-paced culture, they value speed, ownership, and feedback.
Coordinate an international team of 12 Delegation Directors supporting members across 20 geographic delegations.
Oversee the Employer Brand team to optimize HR tools and attract talent via schools and institutions.
Plan and organize all Association member meetings, including delegation and business-specific gatherings.
Relais & Châteaux is a worldwide collection of 580 unique, independently operated hotels and restaurants, celebrating the art de vivre of each destination. Led by passionate hoteliers and chefs, many properties are family-run, representing an evolving legacy of memorable travel experiences.
Make outbound and inbound calls to Medicare patients, explaining how our care works and booking their first doctor visit.
Meet a daily target of 15 activations, documenting every conversation in our platform and flagging urgent needs.
Work remotely 20–40 hours per week, Monday–Friday, with consistent blocks between 9 a.m. and 7 p.m. ET.
Mira Mace helps Medicare patients navigate the healthcare system with clarity and confidence, pairing people-centered navigation with technology. We are a venture-backed startup where advocates cut through insurance denials, medication costs, and paperwork so patients get the care they need without fighting alone.
Consult with clients to understand their travel preferences, needs, and budgets
Research destinations, accommodations, cruises, resorts, and vacation packages to provide tailored recommendations
Coordinate reservations, prepare itineraries, and provide professional support before, during, and after travel
This company helps clients research, plan, and coordinate personalized vacations and travel experiences. It operates with a remote team and supports ongoing training and professional development for its travel planners.
Lead a global team of 100+ across the US, India, UK, Mexico & Brazil to transform customer interactions into a data-driven engine for retention and growth.
Drive AI-first operational models, automating workflows and personalizing customer engagement at scale.
Own Net Retention Rate, NPS, and CSAT metrics while bridging customer insights with product roadmaps.
JumpCloud is an AI-powered unified IT management platform that secures the modern workforce through identity, device, and access management. The company has teams in 15+ countries and a remote-first culture that values connection and innovative thinking.
Provide friendly, professional support to customers via phone, email, and live chat.
Resolve enquiries efficiently, taking ownership of each case and delivering practical solutions.
Proactively improve customer experience and support those who need extra help.
Capital on Tap offers small businesses credit cards, spend management, savings, and financial tools. We're a profitable fintech with 1,000+ employees, 200,000+ customers, and a culture of ownership and speed.
Provide timely and professional client support via email, phone, and online platforms
Coordinate scheduling, reservations, and service requests while maintaining accurate records
Track open requests and collaborate with internal teams to ensure a smooth client experience
Aisles & Abroad is a travel and hospitality services company that provides booking coordination and customer support solutions. The company offers a flexible remote work environment and a supportive, collaborative team culture with opportunities for growth.
Answer inbound calls and assist members with questions related to AAA memberships.
Deliver personalized, proactive solutions and recommend valuable products and services.
Engage with members using strong communication and a friendly, problem-solving mindset.
AAA Auto Club Enterprises is the largest club within the national AAA federation, providing insurance and membership services. With nearly 17,000 employees across 24 states, we help over 18 million members and foster a culture that embraces diversity and legendary service.
Complete internal estimates, appraisals, and valuations on REPO Plus claim files, including desk estimates and total loss valuations.
Serve as physical damage subject matter expert, fielding questions from adjusters and analysts, and testing new workflows and systems.
Provide initial and evergreen physical damage training to the REPO Plus department.
Allied Solutions uses technology-enabled products and services to meet the insurance, lending and marketing needs of more than 6,000 financial institutions across North America. Headquartered in Carmel, Indiana, the company maintains several offices across the country and is a wholly owned and independently operated subsidiary of Securian Financial Group, fostering a collaborative workplace guided by Blue Culture values.