Remote Customer service Jobs

Serve as the primary contact for a portfolio of clients using HubSpot. Develop and maintain strong, long-term client relationships. Understand client business objectives and tailor HubSpot solutions to meet those needs. Guide clients through onboarding and ensure successful implementation of HubSpot tools. Provide ongoing support and training on HubSpot’s features and best practices. Identify opportunities for clients to optimize HubSpot use and drive business growth.

We are looking for a Luxury Travel Consultant specializing in destination weddings and honeymoon travel. This role involves designing romantic travel experiences, booking premium accommodations, and ensuring seamless travel logistics.

The Customer Service Coordinator will provide exceptional support to both external customers and internal team members by managing inquiries across multiple channels while maintaining high service standards. Successful candidates will demonstrate organizational skills and the ability to manage multiple priorities in a fast-paced property management environment.

Provide outstanding service to on-line students and prospective students through outbound and inbound phone calls in a high-volume environment. Present information and answer initial questions about online degree programs offered by university partners. Be professional, friendly, helpful and accurate in all calls, while consistently adhering to applicable policies and practices.

As a Customer Success Associate, you will be your partner community's internal advocate, helping ensure an excellent Forerunner experience, and gathering feedback on ways that Forerunner can increase our value. You will become a trusted advisor to partner communities, deeply understand their workflows and needs, ensuring they derive maximum value from their investment in Forerunner, leading to project success, retention, and renewal.

As a Disputes Expert, you will help customers identify, resolve, and provide support regarding Card Payment Dispute enquiries, solve problems, investigate and evidence through the Mastercard chargeback process, and stay updated with the latest industry trends.

As the Customer Value Advocate Manager, you are responsible for designing and executing strategic initiatives to reduce churn and maximize customer value across high-priority, at-risk accounts. You serve as a strategic advisor and renewal partner to Customer Success Managers (CSMs), Front Line Managers (FLMs) and our Executive Leadership Team, driving retention through proactive engagement, cross-functional collaboration, and tailored customer strategies to increase renewal likelihood.

The Manager on the Strategic Analytics & Insights Pack & Design team will leverage a variety of methods to influence the packaging and product design for top global brands across a variety of categories. As Manager, you’ll use your analytical and consultative skills to help clients such as ABI, Walmart, and Procter & Gamble make better, faster, and smarter decisions.

Join Rad AI during a period of rapid growth and contribute to delivering top-tier technical customer support for our expanding product portfolio. You will communicate effectively with admins and users, triage urgent issues, troubleshoot web applications, and collaborate with internal engineering teams. On-call shifts including occasional night/weekend coverage are required.

Manage a team of Customer Experience Associates for a fast-growing NYC-based custom apparel start-up. As a member of the Customer Experience leadership team, you’ll be a driving force behind moving our Customer Experience team forward by setting and tracking metrics. Unlike some companies where the Customer Experience team mostly talks to people with problems, Fresh Print's team is more focused on sales enablement.