Remote Customer service Jobs

Support our largest clients in their digital training strategy through the 360Learning platform by building a strong relationship with the HR executives of our clients to develop the usage, adoption & impact of our solution. Given the complexity of Enterprise clients, you will act as a true facilitator to ensure the renewal of the clients by coordinating the different resources and empowering the client with the Enterprise positioning and vision provided by our solution.

Join InsureZen as a part-time Bilingual Customer Service Representative (CSR) and be a vital part of our team! You will be responsible for providing exceptional service to our clients in both English and Spanish. If you have a positive disposition and a passion for helping others, we want to hear from you!

The Customer Support Associate plays a vital role in enhancing the YouScience experience for educators and students. This position requires a deep understanding of our users' challenges and a commitment to providing swift, empathetic, and effective solutions. The ideal candidate will contribute to our continuous improvement efforts by providing valuable insights and feedback to relevant departments.

We are seeking a highly skilled and proactive Senior Product Support Specialist to join our Product Support team; as a Senior Product Support Specialist, you will be a primary point of contact for complex customer inquiries, providing expert-level support, in-depth triaging, and effective resolution. You will be a key contributor focused on the success, retention, and expansion of our customer base.

We're looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. In this position, you will work with multiple clients throughout the day, providing outstanding service and product knowledge.

Lead the APAC Customer Success team at Drata, focusing on Australia. Manage and coach new CSMs while engaging with customers and Sales leadership. Operate at both executive and tactical levels in a high-growth environment. Establish Customer Success processes tailored to the APAC market, aligning with global frameworks. Identify churn risks and expansion opportunities, ensuring adoption and revenue growth.

In this position, you will answer a variety of phone calls and emails from our customers regarding processing payments, invoice & contract questions & initiating disputes. The ideal candidate for this position should have previous experience in an inbound customer service role and will possess excellent problem solving, verbal & written communication skills.

Work with higher education clients, focusing on supporting customers who have implemented Canvas and providing exceptional customer service to maintain strong relationships. Manage existing accounts and position Instructure to capture additional market share through a solutions oriented approach, participating in efforts to retain and help grow the account to increase the market presence of Instructure.

We're looking for a proactive and personable Customer Service Representative to support a growing Tennis Academy that runs over 50 tennis classes each week. The ideal candidate is organized, reliable, and has great communication skills, someone who takes pride in helping clients have a seamless experience both online and on the court.

As a Support Specialist, you're the connection between our users and the team behind the scenes, helping users and troubleshooting technical issues through app-based email. Change is constant at Fetch, so you'll need to stay up-to-date. This is a remote, full-time role requiring 3:30pm-12:00am CST, Friday - Tuesday shift and willingness to work holidays.