The IT Specialist will provide technical support services, helping to ensure seamless operation of systems and tools used in analytic, research, and reporting projects. The ideal candidate will bring expertise in IT systems administration, troubleshooting, user support, and data management, and will demonstrate the ability to work collaboratively with project teams and federal clients.
Utilize your extensive ServiceNow knowledge and experience to design, develop and deploy solutions utilizing the ServiceNow platform. Work with a collaborative team leading, mentoring and ensuring development efforts are well documented and delivered with quality. Work with customer service owners, process owners and various service delivery groups and participate in demos and meetings in a professional and courteous manner.
As a member of the Technical Support Team at Ping Identity, you will assist customers in troubleshooting PingAM, PingDS PingIDM, PingGateway, and supported integration kits, while delivering exceptional support, managing customer expectations, and meeting SLAs.
The IT Infrastructure Systems Administrator will be responsible for systems administration for all internal IT compute and storage consumption across Quest, including data center infrastructure, physical infrastructure, and OS compliance. This role involves case management, operational reporting, and collaboration with IT Infrastructure teams to achieve shared goals.
The Implementation Technician will be entrusted with the critical task of setting up customers within PAR Ops products and services, with a particular emphasis on the +Recovery and Delivery products. This role involves collaborating closely with customers to configure the product, conducting initial training sessions, and troubleshooting using a variety of methods and tools. The Implementation Technician will seamlessly transition between roles that encompass new customer setups, monitoring, and support activities, ensuring that the +Recovery and Delivery products are operating optimally.
Arthur Grand Technologies is seeking a highly motivated and skilled Peoplesoft Techno Functional Consultant for a long-term contract. The candidate must have in-depth proven governmental experience in PeopleSoft modules related to Change Management / Training and understanding of the integration of same with other PeopleSoft integrations.
The role will be responsible for overseeing and managing relationships with our vendors and managed service providers, ensuring that we obtain the highest quality services and value to our customers. This role is crucial in maintaining our high standards of service delivery and customer satisfaction.
Looking for a Senior Consultant with strong expertise in Microsoft Dynamics 365 (Sales, Customer Insights Journey, Field Service) and Microsoft Power Platform. Your role will involve implementing and customizing Dynamics 365 solutions, and developing custom business solutions using Power Platform capabilities. You will be responsible for ensuring our clients achieve maximum value from their Microsoft investments.
You’re the unsung hero behind the scenes, turning chaos into calm and “uh-ohs” into “all set!” This role is fully remote, and you will be enabling people to do their best work, quickly, securely and confidently. You will respond quickly and kindly to IT support requests, provision laptops, software, and systems, and keep our internal IT docs clear, helpful, and typo-free.
The Observability Engineer is responsible for the hands-on implementation, configuration, and ongoing management of observability solutions. Engineers translate technical and functional requirements into robust monitoring, logging, and alerting solutions, supporting operational excellence and proactive issue management. This role collaborates closely with internal teams and client stakeholders, delivering consistent, scalable, and reliable outcomes.